Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania
About the Course
Top reviews
KR
Aug 25, 2020
Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!
AJ
Oct 28, 2018
This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.
526 - 550 of 648 Reviews for Introduction to Operations Management
By Yuwei Y
•Dec 29, 2017
I feel it is a challenging course.
By Geethanjali
•Feb 12, 2016
A good introduction to Operations!
By Karolis K
•Apr 7, 2018
great, but need more material
By sujeet b
•Sep 23, 2019
Smartly covered all topics.
By Carola A Y C
•Jul 9, 2020
Is good , but so difficult
By 朱彦缙
•Apr 12, 2016
It's very useful for me.
By Vadim L
•Jan 28, 2017
English could be better
By MAMENGUI M D f
•Mar 31, 2023
Very relevant training
By Fatima E D
•Jun 20, 2016
tough but good course!
By Durga D
•Dec 20, 2022
its good for skills
By Indu K R
•Dec 8, 2025
Great experience
By Aman
•Jun 8, 2020
Volume too soft.
By Premchander S
•Apr 8, 2019
GOOD EXPERIENCE
By Ann J
•Oct 4, 2016
Good course :)
By kouamé c a k
•May 28, 2020
riche et fun
By Prasad M
•Apr 8, 2018
Good Course
By Vikram S
•Mar 30, 2018
Very good.
By Nama g e y
•Mar 24, 2024
J’ai aimé
By Yangyang Q
•Aug 25, 2017
很有挑战的一门课程
By Dengu A
•Sep 1, 2024
good
By KOLPE G P
•May 2, 2023
good
By Ngawang P
•Mar 27, 2019
nice
By Deleted A
•Apr 7, 2020
4.5
By Andrew F
•Feb 10, 2016
What I liked:
1. The scope of subject material covered was awesome and seems useful.
2. I L O V E D that there were practice videos where Mr. Terwiesch went over sample questions and let you try to work them out before he showed the solutions. This helped IMMENSELY. (saved the course in my opinion.)
What I didn't like:
1. Question ambiguity annoyed me more than anything else. Questions MUST be 100% clear on what is expected and how things are working. This was a huge piss off. Mr Terwiesch was pretty bad with not being detailed enough in his explanations, I'd find myself having to retake a quiz just to test whether he meant one way or another possible stance.
2. Sloppy hand writing was nearly impossible to read. Can Profs please take 30% extra time to write a little more clean? (Just a minor thing.)
3. There were many other pedagogical missteps. Which order you introduce concepts and how you explain them is just as important as what your course material is. Please pay more attention to this in the future. For example in Module 3 exam there was a question about a wind tunnel which seemed to be dealing with rework time, yet rework wasn't covered in detail until Module 4.
4. Adding a little humor here and there would've been nice, I've seen other profs do this and I love it. (This is more a personal taste kind of thing, and not a huge problem.)
By Hernando E
•Apr 30, 2020
The topic was very interesting, and I enjoyed the Professor's lecturing style.
The reason that I didn't give at least a 4-star rating is that as the course went on, I think the pace that the information was presented in became too rapid for an introductory course.
I don't recommend attempting the course unless you have some experience with statistics (particularly calculating probabilities).
Also, a few of the questions on the quizzes would be virtually impossible to answer unless you have (and are at least somewhat proficient with) Microsoft Excel.
I think more of a balance between testing for knowledge of theory and making calculations would be a little bit better for an introductory course.
Maybe this course's heavy emphasis on choosing the proper formulas and calculating them correctly would have been better placed in a course that isn't called introductory.