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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,746 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

MM

Aug 8, 2021

G​reat course. Helped me learn about UX research, why it is important and how to do it. Learn some amazing techniques like crazy eights and HMW. Instructors are good and explains everything neetly.

DF

Feb 7, 2023

I believe it's crucial for students in this course to give mandatory feedback on Peer Review assignments. This would provide additional viewpoints and knowledge that may otherwise go unnoticed.

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2901 - 2925 of 2,961 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Hosams n

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Mar 19, 2023

need it more brief than frequently repeated information

And we want to move faster

By Matthew R

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Jun 16, 2022

Way too much work for such simple concepts. Mainly the competitive audit reports.

By R R

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Jul 21, 2024

Amplify the voice of video creators. I can't hear exactly what they are saying.

By Fiona C

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Dec 28, 2021

too many repeated contents throughout video and readings, could be simplified.

By napoleão g b

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Feb 24, 2025

LINHA DO TEMPO DO CURSO AS VEZES CONFUSA O ALUNO AS VEZES SE PERDE ONDE PAROU

By Lalu T N

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Nov 1, 2021

I don't know why persona is always explained in every course.

By Nathan T M

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Sep 22, 2023

the peer test are not fun at all please just give quizes

By Indigo H

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Oct 7, 2021

Someone needs to work on Coursera's UX...it's lacking.

By Neeti S

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May 27, 2023

The cource is intersting and deep in knowlege

By Ronald I Q

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Mar 3, 2025

Understand the importance but felt too long

By Sifleen k

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Mar 10, 2023

the last project took quite a lot of time!

By Nifemi D A

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Jun 4, 2024

Needs more practice and less theories.

By Hank W

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Aug 22, 2022

The competitive audit was a headache

By Fabian Y

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Jun 8, 2022

Great course, you can learn so much

By Aamir A J

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Feb 28, 2023

It Was quite lengthy course

By Bashiru A A

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Oct 21, 2023

Well designed course.

By Diego F

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Dec 28, 2021

its was kinda bland

By Sofia N

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Oct 25, 2022

too basic for me

By Neeraja S

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Jan 9, 2023

good experience.

By TEST

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Nov 17, 2021

rate this course

By Noman J

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Oct 1, 2023

Decent course

By Bhaviniben C

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Apr 3, 2023

very helpfull

By Marjorie B

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Aug 18, 2022

It was good!

By SAVALIYA B

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May 22, 2025

excellent

By Sajjad H

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Oct 2, 2022

not easy