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Learner Reviews & Feedback for Salesforce Basics by University of California, Irvine
216 ratings
About the Course
This course introduces you to the powerful capabilities of Salesforce, a leading Customer Relationship Management (CRM) system. You will gain foundational knowledge of Salesforce components, enabling you to optimize business operations. Learn the essentials of Lightning for Sales, Community Cloud, and Marketing functionalities, and discover how to secure your Salesforce organization and manage user permissions effectively. These practical skills will prepare you to implement Salesforce solutions within various organizations. The course features in-depth readings, hands-on activities within Salesforce's Trailhead platform, peer discussions, demonstration videos, and peer review assignments.
By the end of this course, you will be able to:
- Understand core Salesforce components and their functions.
- Navigate and utilize Lightning for Sales, Community Cloud, and Marketing features.
- Implement security settings and manage permissions within a Salesforce organization.
- Apply foundational Salesforce knowledge to business administration tasks.
To be successful in this course, no prior experience with Salesforce is required, though basic computer literacy is recommended.
Top reviews
AS
Nov 17, 2021
Great ways for student to get help in ECOMONIC BUSSINESS field . I personally as a student recommended other student to learn new things from the Coursera.
KQ
Dec 26, 2025
The course contents are interesting and well structured, but they need to be updated because Salesforce has changed some things and the course doesn't reflect that.
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51 - 52 of 52 Reviews for Salesforce Basics
By Rhea S
•Jul 17, 2022
Options to unentoll from a visible and upfront as well
By Beste B
•Oct 22, 2022
Just a copy of official salesforce training website.