Learner Reviews & Feedback for Root Cause Analysis: Principles and Benefits by Coursera
About the Course
Top reviews
CJ
Apr 21, 2025
This course helped me understand what RCA means and its importance in an organization. It is easy to navigate, and the course questions are easy to understand.
AQ
Sep 30, 2025
Great course. Very informative. Short and to the point.
1 - 19 of 19 Reviews for Root Cause Analysis: Principles and Benefits
By Phong T
•Nov 13, 2025
The accent is so strong. Hard to listen.
By Mary C
•Apr 8, 2025
This course was very helpful and informative, providing several methodologies for root cause analysis, and providing guidance as to when each methodology would best serve the situation.
By Sharron D
•Jul 31, 2024
I really enjoyed this course and engaging in optional tasks. The instructor is very good and clarity of the different ways to root cause analysis and I did take notes. Thanks
By Patrick K
•Aug 8, 2024
I am not in the IT field, however this course creates a foundation for all industries.
By Nephthalie
•Aug 14, 2024
love the short clips and frequent pop questions. great real world examples
By Angel Q
•Sep 30, 2025
Great course. Very informative. Short and to the point.
By Omoye O
•Apr 30, 2025
Very educative and expository.
By Juan G A
•Nov 19, 2025
really easy to understand
By Velly H
•Dec 15, 2024
Insightful course.
By MBALENHLE M
•Oct 13, 2025
very helpful
By SHARAFAT M 2
•Dec 25, 2024
wroking good
By Zirenk
•Feb 22, 2025
Thank you.
By Sincy S
•Apr 29, 2025
helpful
By Natascha D
•Sep 8, 2025
Course is overall good, i would prefer if they had made sure to add subtitles, because of the strong accent, the automatic subtitles don't match all the time, and he is a little hard to understand at times. But overall a good presenter.
By Brian B
•Nov 1, 2024
I assume that the transcript of the speaker's words is auto generated because it did not account for the speaker's accent and misinterpreted several words. Content was very informative and presented well.
By Christine F J
•Apr 21, 2025
This course helped me understand what RCA means and its importance in an organization. It is easy to navigate, and the course questions are easy to understand.
By stephen C
•Dec 4, 2024
Good overview
By Maarten B
•Dec 30, 2025
Both the lecturer and me are not native English speakers, and he is obviously from a different language family than I am, so I didn't quite understand his accent/poor English. I found it very tiring to listen to, and even the auto-generated subtitles had a hard time making sense of him. I quit after 5 minutes.
By jose a s
•Oct 25, 2024
Very basic, long videos for the quantity and quality of the information, presenter seems to be continuously reading a screen.