In this course, you’ll explore the most common cyber threats and vulnerabilities, learning how to identify, investigate, and respond to them using industry-standard tools and workflows. You’ll master techniques for scanning and detecting malware, understanding how these malicious programs operate and how to prevent them from compromising systems and data. The course also covers password hygiene and best practices, ensuring you can help users create strong, secure passwords and safeguard sensitive accounts. Dive into the fascinating world of social engineering, learning how attackers exploit human behavior and how to defend against these tactics. Finally, you’ll discover how to protect sensitive data and personally identifiable information (PII), equipping you to maintain privacy and compliance in any IT environment.

Cisco Certified Support Technician IT Support 100-140 Unit 8

Cisco Certified Support Technician IT Support 100-140 Unit 8
This course is part of Cisco Certified Support Technician IT Support - 100-140 Specialization

Instructor: Pearson
Included with
Recommended experience
What you'll learn
Identify and investigate common cyber threats and vulnerabilities using strategic workflows and tools.
Scan for, detect, and prevent malware attacks to safeguard systems and data.
Apply password hygiene and best practices to enhance account and data security.
Recognize and defend against social engineering tactics and protect sensitive information, including PII.
Details to know

Add to your LinkedIn profile
1 assignment
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

Explore more from Support and Operations
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy





