Packt

Automation, Reporting, and Advanced Features

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Packt

Automation, Reporting, and Advanced Features

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Automate Salesforce tasks using workflows, approval processes, and Process Builder.

  • Create and manage flows to handle complex record-triggered and scheduled automation.

  • Build reports, dashboards, and dynamic data visualizations for actionable business insights.

  • Manage Salesforce application lifecycle, sandboxes, deployments, and leverage AppExchange apps.

Details to know

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Recently updated!

August 2026

Assessments

8 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Salesforce Platform App Builder Complete Training Program Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

In this module, we will explore Salesforce automation tools, including workflows, approval processes, and Process Builder. You will learn to automate business processes for efficiency and accuracy. Hands-on examples will cover time-based actions, automated approvals, and record updates for practical workflow automation.

What's included

21 videos2 readings1 assignment

In this module, we will dive into Salesforce Flows, a powerful tool for advanced automation. You will learn to create flows that interact with users, schedule tasks, and respond to events. Practical exercises include building auto-launched flows, screen flows, and platform event-triggered flows for real-world scenarios.

What's included

15 videos1 assignment

In this module, we will explore Salesforce standard objects and their applications in business processes. You will learn how to use Leads, Accounts, Contacts, Opportunities, and Cases to manage sales and service data. Practical examples include Web-to-Lead, Email-to-Case, and automated assignment rules.

What's included

14 videos1 assignment

In this module, we will cover Salesforce reporting and dashboard capabilities. You will learn to build reports that summarize and analyze data effectively. Hands-on exercises include creating dashboards, dynamic components, and subscribing to dashboards for automated insights.

What's included

18 videos1 assignment

In this module, we will introduce Salesforce AppExchange, a marketplace for apps that enhance Salesforce functionality. You will learn to install and configure apps like FieldTrip, Dashboard, and InApp Guidance. Practical examples demonstrate improving reporting and providing contextual help for users.

What's included

4 videos1 assignment

In this module, we will cover the Salesforce application lifecycle, including development, testing, and deployment. You will learn to use sandboxes for safe testing and deploy changes using change sets. Real-world examples demonstrate efficient management of application updates.

What's included

4 videos1 reading3 assignments

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Packt
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