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Back to Negotiation, Mediation, and Conflict Resolution - Capstone Project

Learner Reviews & Feedback for Negotiation, Mediation, and Conflict Resolution - Capstone Project by ESSEC Business School

4.8
stars
271 ratings

About the Course

This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization. Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. To be more specific, the following subjects must be mastered: - Get prepared for any negotiation; - Avoid traps; - Know how to prompt value-creating partnerships; - Structure an effective negotiation sequence; - Bargain in an efficient and respectful manner; - Overcome deadlocks; - Manager cultural differences in a negotiation; - Define what a mediation is and choose when to use it; - List different types of mediation; - Identify typical challenges and difficulties that most mediators face; - Choose the adequate strategies within a repertoire of options; - Identify the do’s and don’ts in mediation. The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors. We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation. This capstone project will comprise three exercises. Here is an overview. In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment. For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story. The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process. Each of these three exercises will be peer-evaluated. As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management....

Top reviews

NH

Nov 2, 2025

What an excellent forum to excel professional skills and boost your competence in any field. Highly recommended.

LY

Aug 22, 2024

Amongst one of the best and most eye-opening courses I have taken in my life across HS, College, and onward. Nice job ESSEC!

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26 - 50 of 70 Reviews for Negotiation, Mediation, and Conflict Resolution - Capstone Project

By Hugo A R M e V F

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Oct 1, 2022

Amazingly well strucutred. Easy and simple to understand

By Vuoch Y C

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Jun 8, 2021

Wonderful Instructor. Nice course syllabus. Recommended.

By Mohamad E M

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May 31, 2020

real timely practice and application of the ideas learnt

By Guy G

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Sep 26, 2017

Negotiation skills are always useful. Love the course.

By Antonio S S S

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Aug 6, 2019

Great information, the tutorials are super clear

By James K

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Nov 27, 2025

An essential course for anyone in business!

By Amarachi N

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Dec 6, 2023

I LOVE THE COURSE I REALLY LEARNT A LOT

By Carlos A R D

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Jun 22, 2021

El mejor curso que se pueda aprender

By Vladimir D G

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Sep 13, 2020

well documenteted, dinamic. thanks

By Chandra S I P

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Aug 16, 2020

Superior delivery and great value.

By Emmanuelle A

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Feb 10, 2023

Très intéressant. Merci beaucoup.

By Vilho S

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Apr 10, 2021

I was challenged, thank you!

By JUAN A F

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Sep 4, 2020

I really enjoided it!!!!

By Pascal U E

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Nov 23, 2017

good practice experience

By adarsh k

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Oct 28, 2020

An insightful journey

By Winston A W

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Aug 16, 2020

Excellent, thank you.

By Tatiana V S C

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Jun 26, 2023

Me encanto el curso!

By HARYO P A

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Jun 3, 2020

Great Course overall

By Theogene S S

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May 2, 2020

Very nice and useful

By Angela M G C

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Jul 4, 2021

That's fantastic

By Jessica E R A

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Oct 12, 2020

Excelent course

By Luis A D C

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May 31, 2022

Bastante bueno

By Pedro B

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Aug 22, 2018

A Good course!

By Gabriel m

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Jun 22, 2022

Good content

By Raisha A V Y

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Jul 4, 2021

Good course!