Salesforce
SV Academy

Manual de estrategias de ventas por conversación para SDR

Salesforce

Manual de estrategias de ventas por conversación para SDR

Rachel Gasparini
Marcos Serna
Trailhead

Instructors: Rachel Gasparini

Included with Coursera Plus

Beginner level

Recommended experience

Flexible schedule
Learn at your own pace
Beginner level

Recommended experience

Flexible schedule
Learn at your own pace

What you'll learn

  • Comprender el proceso de hacer preguntas estratégicas, establecer confianza, identificar puntos débiles y proponer valor a fin de cerrar una venta

  • Identificar tu ICP y el perfil objetivo para crear una lista de clientes potenciales, calificarlos y usar los datos para impulsar la actividad

  • Investigar varios canales de captación de clientes potenciales y generar un guion para llamadas que incorpore estrategias de ventas por conversación

  • Desarrollar una base para la inteligencia emocional en un contexto de ventas y generar un correo electrónico empático

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Spanish

See how employees at top companies are mastering in-demand skills

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Build your Business Essentials expertise

This course is part of the Representante de desarrollo de ventas de Salesforce Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Salesforce

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