Conflict Transformation

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Conflict Transformation

Instructor: Ellen Ott Marshall

49,211 already enrolled

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5 modules

Gain insight into a topic and learn the fundamentals.

457 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

97%

Most learners liked this course

5 modules

Gain insight into a topic and learn the fundamentals.

457 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

97%

Most learners liked this course

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignments¹

AI Graded see disclaimer

Taught in English

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There are 5 modules in this course

This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.

This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.

What's included

7 videos3 readings1 assignment1 peer review1 discussion prompt

7 videosTotal 41 minutes

Welcome and an Introduction to the Course3 minutes
Conflict Transformation Introduced8 minutes
Understanding Conflict6 minutes
The Four Dimensions of Change10 minutes
Conflict Is a Nested Phenomenon5 minutes
Constructive Change and Nonviolent Resistance7 minutes
Week 1 Recap2 minutes

3 readingsTotal 175 minutes

Course Outline and Grading Information5 minutes
Fundamental Texts on Conflict Transformation80 minutes
Nested Theory and Nonviolent Resistance90 minutes

1 assignmentTotal 10 minutes

Practice10 minutes

1 peer reviewTotal 30 minutes

Conflict in the News30 minutes

1 discussion promptTotal 10 minutes

Ponder the Past10 minutes

This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.

What's included

6 videos3 readings1 assignment1 peer review1 discussion prompt

6 videosTotal 45 minutes

Self-Assessment Overview7 minutes
The Five Conflict Styles9 minutes
Which Style Is Best for What Kind of Conflict?13 minutes
The Brain's Response to Conflict1 minute
The Body's Response to Conflict13 minutes
Week 2 Recap2 minutes

3 readingsTotal 60 minutes

Discover Your Conflict Style15 minutes
Weekly Readings30 minutes
Physical and Psychological Responses to Stress15 minutes

1 assignmentTotal 10 minutes

Practice10 minutes

1 peer reviewTotal 30 minutes

Analyzing Your Conflict Style30 minutes

1 discussion promptTotal 10 minutes

Ponder the Past10 minutes

This module explores conflict analysis and three analysis tools.

What's included

6 videos3 readings1 assignment1 peer review1 discussion prompt

6 videosTotal 28 minutes

Analyzing Conflict Overview11 minutes
"Trouble at the Bus Stop"4 minutes
The ABC Tool4 minutes
The Onion Tool3 minutes
The Tree Tool5 minutes
Week 3 Recap2 minutes

3 readingsTotal 150 minutes

Weekly Readings70 minutes
Case Study and Tools Handout10 minutes
Conflict Analysis Organizations, Resources, and Manuals70 minutes

1 assignmentTotal 10 minutes

Practice10 minutes

1 peer reviewTotal 30 minutes

Using a Conflict Tool30 minutes

1 discussion promptTotal 10 minutes

Ponder the Past10 minutes

This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.

What's included

7 videos2 readings1 assignment1 peer review1 discussion prompt

7 videosTotal 50 minutes

Engaging Conflict from a Middle Ground4 minutes
Phases of the Mediation Process8 minutes
The Role of the Mediator9 minutes
Mediation Demonstration13 minutes
Defining a Circle Process5 minutes
Elements of the Circle Process10 minutes
Week 4 Recap1 minute

2 readingsTotal 125 minutes

Weekly Readings120 minutes
Mediation and Circle Process Handout5 minutes

1 assignmentTotal 10 minutes

Practice10 minutes

1 peer reviewTotal 30 minutes

Designing a Process30 minutes

1 discussion promptTotal 10 minutes

Ponder the Past10 minutes

This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.

What's included

5 videos2 readings1 assignment1 peer review1 discussion prompt

5 videosTotal 21 minutes

Other Conflict Considerations2 minutes
How to Deal with Conflict Erupting Out of Nowhere6 minutes
How to Deal with Ongoing Conflict5 minutes
Identifying Deeper Issues3 minutes
Week 5 Recap5 minutes

2 readingsTotal 95 minutes

Weekly Readings90 minutes
Bibliography5 minutes

1 assignmentTotal 10 minutes

Practice10 minutes

1 peer reviewTotal 30 minutes

Dealing with Difficult Conflict30 minutes

1 discussion promptTotal 10 minutes

Ponder the Past10 minutes

Instructor

Instructor ratings

(160 ratings)

Ellen Ott Marshall

Emory University

2 Courses49,810 learners

Offered by

Emory University

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Showing 3 of 457

Reviewed on Nov 23, 2017

Great course - made me think , analysis myself and the issues around me, and consider the broader context. Changed the way I interact.

Reviewed on Jul 8, 2018

Really great presentation mood. The teacher has a great presence. And this is backed up by very useful concepts. I feel that the need for this kind of working tool is an every day one.

Reviewed on Oct 9, 2020

The course was full of information, This has prepared me to be a very good conflict manager. I now have all the stools to transform a conflict.

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