Transform your clinic communication from chaotic to crystal clear. This Short Course was created to help health administration professionals accomplish seamless internal coordination and patient-focused communication excellence.
Clinic Communication: Emails and Memos
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Clinic Communication: Emails and Memos
This course is part of Optimizing the Clinic: Basics of Medical Office Management Specialization
Instructor: Hurix Digital
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Professional communication standards build patient trust and satisfaction, directly influencing health outcomes and organizational reputation.
Active listening reduces errors, improves patient compliance, and strengthens care coordination as both a clinical and operational skill.
Effective scheduling communication balances empathy and efficiency to address patient concerns while maintaining smooth clinic flow and resource use.
Structured briefing protocols ensure critical information transfer and prevent communication breakdowns that threaten patient safety and care.
Skills you'll gain
Details to know
Shareable certificate
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Recently updated!
January 2026
Taught in English
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This course is part of the Optimizing the Clinic: Basics of Medical Office Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 3 modules in this course
Learners will master the foundational elements of professional healthcare communication by understanding and applying organizational style guides to create consistent, branded correspondence.
What's included
2 videos1 reading2 assignments
Learners will master the three-part memo framework (Purpose-Details-Action) to create clear, actionable internal communications that facilitate efficient clinic operations.
What's included
2 videos1 reading2 assignments
Learners will master systematic approaches to identifying action items from healthcare communications and implementing tracking systems that ensure critical tasks are completed and accountable.
What's included
2 videos1 reading2 assignments
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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