How is this billing and collections workflow different from handling billing and follow-up as separate steps?

A connected workflow treats invoice accuracy and collection priority as parts of the same process rather than unrelated tasks. The course emphasizes that clear billing policies support cleaner invoices upfront, which makes later collection analysis and follow-up more consistent.

Do you need any prerequisites before learning this billing and collections workflow?

A basic understanding of accounting principles and familiarity with business invoicing processes are helpful before starting. This is a beginner course, but it assumes you can follow invoice details, payment terms, and receivables information.

What tools, platforms, or methods are used in this course?

The course focuses on accounting and billing work rather than a specific software platform. The main methods are applying billing policies in batch invoice processing and using aged-receivables analysis with DSO tracking to prioritize collections.

Billing & Accelerate Collections

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Billing & Accelerate Collections

This course is part of Accounts Payable & Receivable Operations Specialization

Instructor: Professionals in the Industry

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2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Applying billing policies ensures compliance, accuracy, and steady cash flow while reducing disputes and delays.
Aged-receivables and DSO metrics provide insight for proactive, targeted collections.
Data-driven collection prioritization boosts recovery rates and improves resource use.
Accurate billing plus strong collection analytics supports long-term cash-flow health.

Details to know

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Assessments

4 assignments¹

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Taught in English

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This course is part of the Accounts Payable & Receivable Operations Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 2 modules in this course

Transform your ability to streamline billing operations and accelerate cash collections in today's digital accounting landscape. This course empowers accounting professionals with the essential skills to systematically apply billing policies for accurate invoice generation and leverage aged-receivables analysis to optimize collection strategies.

This Short Course was created to help accounting professionals accomplish efficient billing and collections management that directly impacts organizational cash flow. By completing this course, you'll be able to execute high-volume invoice processing with precision, calculate and monitor key performance indicators like DSO, and create data-driven collection priority lists that maximize financial recovery. By the end of this course, you will be able to: Apply billing policies to generate accurate and compliant customer invoices Analyze aged-receivables and DSO metrics to prioritize collection efforts This course is unique because it combines tactical billing execution with strategic collection analytics, providing immediate workplace application through realistic batch processing scenarios and financial dashboard analysis. To be successful in this course, you should have a background in basic accounting principles and familiarity with business invoicing processes.

This module introduces the essential components of effective billing policies, including customer identification, service and product descriptions, pricing and tax calculations, payment terms, compliance requirements, and quality controls for high-volume invoice processing. Learners will explore how standardized billing frameworks improve invoice accuracy, reduce disputes, support cash flow, and maintain compliance at scale.

What's included

1 video2 readings2 assignments

1 videoTotal 7 minutes

Essential Components of Effective Billing Policies7 minutes

2 readingsTotal 25 minutes

Billing Policy Framework for High-Volume Processing10 minutes
Understanding and Building Chart of Accounts Organization15 minutes

2 assignmentsTotal 45 minutes

Analyzing and Improving a Billing Policy Application Process30 minutes
Billing Policy Application Knowledge Check15 minutes

This module introduces the essential components of strategic cash collections, including data-driven cash flow management, frameworks for aged-receivables analysis, Days Sales Outstanding (DSO) calculation methods, double-entry transaction recording, and CFO-level collection prioritization. Learners will explore how analyzing aged-receivables and DSO metrics optimizes collection efforts, maximizes financial recovery, transforms cash flow management, and supports strategic financial decision-making.

What's included

2 videos2 readings2 assignments

2 videosTotal 10 minutes

Data-Driven Collections Transform Cash Flow Management3 minutes
DSO Calculation Methods and Interpretation Strategies7 minutes

2 readingsTotal 22 minutes

Comprehensive Framework for Aged-Receivables Analysis12 minutes
Mastering Double-Entry Transaction Analysis and Recording10 minutes

2 assignmentsTotal 45 minutes

Comprehensive Collection Strategy Assessment30 minutes
Aged-Receivables and DSO Analysis Knowledge Check15 minutes

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Professionals in the Industry

455 Courses79,172 learners

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Frequently asked questions

In this course, the billing and collections workflow means creating accurate invoices by applying billing policies consistently and then using receivables analysis to guide follow-up. The focus is on making billing repeatable and compliant first, then using collection data to decide where attention should go next.

You would use it when invoices need to be produced accurately and collections effort needs to be directed in a structured way. It is especially relevant in high-volume or fast-moving environments where billing mistakes and unfocused follow-up can slow payment.

It sits between everyday transaction processing and ongoing receivables management, linking invoice creation to collection follow-up. In the course, it is presented as a connected process that starts with correct billing information and continues through monitoring overdue accounts and setting priorities.

You will practice validating customer and invoice details, applying pricing, tax, and payment-term rules, reviewing invoice batches, analyzing receivables by aging category, and ranking accounts for collection follow-up. You will also work with DSO and related collection indicators so you can organize routine reminders, targeted outreach, and escalation decisions.

Billing & Accelerate Collections

Billing & Accelerate Collections

What you'll learn

Skills you'll gain

Details to know

See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise

There are 2 modules in this course

Module 1: Apply Billing Policies for Accurate Invoice Generation

What's included

1 videoTotal 7 minutes

2 readingsTotal 25 minutes

2 assignmentsTotal 45 minutes

Module 2: Analyze Aged-Receivables and DSO for Collection Prioritization

What's included

2 videosTotal 10 minutes

2 readingsTotal 22 minutes

2 assignmentsTotal 45 minutes

Earn a career certificate

Instructor

Offered by

Explore more from Finance

Reconciliation, Billing, and Collections Optimization

The Billing and Collection Process

Automate and Resolve Invoicing Disputes Fast

Invoice Processing: From Receipt to Routing

Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Break down barriers to learning with big savings

Start with easy savings for hard-working teams

Frequently asked questions

More questions

Billing & Accelerate Collections

Billing & Accelerate Collections

What you'll learn

Skills you'll gain

Details to know

See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise

There are 2 modules in this course

Module 1: Apply Billing Policies for Accurate Invoice Generation

What's included

Module 2: Analyze Aged-Receivables and DSO for Collection Prioritization

What's included

Earn a career certificate

Instructor

Offered by

Explore more from Finance

Reconciliation, Billing, and Collections Optimization

The Billing and Collection Process

Automate and Resolve Invoicing Disputes Fast

Invoice Processing: From Receipt to Routing

Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Break down barriers to learning with big savings

Start with easy savings for hard-working teams

Frequently asked questions

What is the billing and collections workflow in this course?

When would you use this billing and collections workflow?

How does this workflow fit into a broader accounting workflow?

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