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Americans with Disabilities Act (ADA) Awareness

SkillUp

Americans with Disabilities Act (ADA) Awareness

Kriti Kamra
SkillUp

Instructors: Kriti Kamra

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Recognize who is protected by the ADA and what “qualified individual with a disability” means in practical terms.

  • Identify common examples of discrimination, harassment, and retaliation prohibited by the ADA in the workplace.

  • Explain your role in the reasonable accommodation and interactive process, including how to route requests and keep information private.

  • Apply ADA principles in everyday situations through realistic scenarios and knowledge checks.

Details to know

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Recently updated!

April 2026

Assessments

7 assignments

Taught in English

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There are 3 modules in this course

This foundational module introduces learners to the Americans with Disabilities Act and establishes why ADA awareness is every employee's responsibility — not just a concern for managers or HR. Learners begin by exploring the ADA's purpose and real-world workplace relevance through a character-driven narrative, then build a conceptual foundation by examining the legal definition of disability, who qualifies for protection, and the distinction between essential and marginal job functions. The module concludes by connecting legal knowledge to daily behavior — covering employee rights, corresponding responsibilities, and respectful communication practices. This module supports the course's overarching goal of moving learners from awareness to action by ensuring they have the definitional and behavioral foundation needed before engaging with accommodation processes and applied scenarios in Module 2.

What's included

1 reading3 assignments10 plugins

Building on the foundational knowledge established in Module 1, this module moves learners from understanding ADA concepts to applying them in real workplace situations. Learners begin with the reasonable accommodation and interactive process — the procedural core of ADA compliance — following a realistic character through each step to understand their role in requesting, routing, and maintaining confidentiality. The module then shifts to applied practice, placing learners in everyday workplace scenarios involving discrimination, harassment, retaliation, and bystander responsibility. Finally, learners explore physical and digital accessibility barriers and the small, concrete actions every employee can take to create a more inclusive environment. This module directly supports the course's Apply-level objectives by requiring learners to transfer knowledge into context-dependent decision-making.

What's included

3 assignments14 plugins

This final module brings the course full circle by asking learners to demonstrate mastery of all ADA awareness concepts through a summative graded assessment. The 10-question final quiz covers the full scope of the course — from the ADA's purpose and the definition of disability through the interactive process, confidentiality, discrimination, and retaliation, and physical and digital accessibility. Following the assessment, the wrap-up provides a structured recap of all five course-level objectives and equips learners with an actionable commitment checklist and links to internal and external resources for continued learning and compliance support.

What's included

1 reading1 assignment2 plugins

Instructors

Kriti Kamra
SkillUp
22 Courses3,739 learners

Offered by

SkillUp

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