• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • L

    L&T EduTech

    Deep Excavations and Support Systems

    Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Support Interactive Learning with Genially

    Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Akamai Technologies, Inc.

    Introduction to IT Security

    Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Penetration Testing, Cybersecurity, Authentications, Vulnerability Assessments, Encryption, Firewall, Identity and Access Management, Hardening, Threat Detection, Disaster Recovery, Public Key Infrastructure, Mobile Security, Risk Management Framework, Risk Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Guide Patients: Clinic Communication & Support

    Skills you'll gain: Patient Preparation, Health Information Management, Care Coordination, Educational Materials, Decision Making

    Beginner · Course · 1 - 3 Months

  • U

    University of Minnesota

    IT Infrastructure and Emerging Trends

    Skills you'll gain: Cybersecurity, Cloud Computing, Cloud Services, Information Technology, Technology Solutions, IT Infrastructure, Technical Management, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Wireless Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    511 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    IT Fundamentals and Hardware Essentials

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, USB, Peripheral Devices, System Support

    4.5
    Rating, 4.5 out of 5 stars
    ·
    71 reviews

    Beginner · Course · 1 - 3 Months

  • G

    Google

    Project Planning: Putting It All Together

    Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15K reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Alex Genadinik

    Introduction To Customer Service And Customer Support

    Skills you'll gain: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    592 reviews

    Mixed · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Models & Frameworks to Support Sales Planning

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    80 reviews

    Intermediate · Course · 1 - 4 Weeks

1…141516…680

In summary, here are 10 of our most popular it support courses

  • Deep Excavations and Support Systems : L&T EduTech
  • Support Interactive Learning with Genially: Coursera
  • Introduction to IT Security: Akamai Technologies, Inc.
  • GenAI for Cloud Support Associates: Coursera
  • Guide Patients: Clinic Communication & Support: Coursera
  • IT Infrastructure and Emerging Trends: University of Minnesota
  • IT Fundamentals and Hardware Essentials: Packt
  • Project Planning: Putting It All Together: Google
  • Customer Support digital transformation with HubSpot: Coursera
  • Introduction To Customer Service And Customer Support: Alex Genadinik

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok