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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,831 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

AJ

Oct 28, 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

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501 - 525 of 648 Reviews for Introduction to Operations Management

By Moncef S

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Jun 20, 2016

Very interesting and broad course, the six sigma session could be more enriched

By bhanu

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Dec 26, 2016

Good course.Lays strong foundation of operations and its uses in the industry.

By Omkar M

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Mar 26, 2016

Great Introductory course offered with well explained concepts of operations

By Deleted A

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Aug 19, 2017

The problems were very interesting and were challenged no yiurunderstanding

By Virendra S

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Sep 26, 2021

Additional reading material should be provided to support what is taught

By Tarun b

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Oct 15, 2016

Good course to start with operation management. very basic and precise.

By Denise S

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Jun 18, 2020

I enjoyed the class, Professor Christian did an excellent job.

By yogendra c

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Mar 6, 2019

Good for those who are looking from quantitative prospective.

By Mohammad A A

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Sep 22, 2020

Great course. It would be good to include real case studies.

By Vaibhav B

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Jul 15, 2018

Final quiz should contain questions from all the 4 sections.

By Yevgenii P

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Oct 4, 2018

Course is informative, while assignments are often unclear.

By Eric H

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May 30, 2016

The content is good and it's a good overview of operations.

By José M P G

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Feb 23, 2016

Good course to begin and explore the Operations Management.

By Erica C

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Dec 11, 2022

Harder than expected, but very comprehensive and useful.

By Juliana F

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Feb 11, 2021

Es un buen curso pero demasiados problemas prácticos

By Deleted A

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Mar 27, 2022

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By omkar K

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Aug 27, 2021

It will give you idea of Operations for begineers

By Abhishek D

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Jan 13, 2018

Good for and introductory course on the subject.

By Tara A

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Aug 12, 2016

Great content but more examples would be helpful

By Rodney S

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Feb 10, 2021

Very Informational and quite challenging.

By Mihir S

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Apr 18, 2020

good course with lots of problem solving

By Alessandro D P

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Nov 5, 2017

Quite tough course but very interesting.

By Haoran L

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Feb 3, 2020

A little bit too hard to understands

By Amber D S

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May 20, 2018

Good course for operational analysis