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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,831 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

AJ

Oct 28, 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

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276 - 300 of 648 Reviews for Introduction to Operations Management

By Mattia R

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Jun 28, 2020

Basic but well done course with a very good teacher.

By Vidhan A

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Jul 3, 2017

Focused approach to the subject.Well planned course.

By houda b

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Jun 29, 2016

very good, a lot of practice problems, comprehensive

By sudhir a

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Dec 6, 2015

Very Informative. Got a good overview of operations.

By VISHAL J

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Apr 2, 2020

Good lerning experience. Excellent course material.

By Adithya S

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Feb 5, 2019

Excellent course on basics of operations management

By Christina K

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Aug 29, 2024

Great professor and the course was really helpful.

By Скудин М

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Oct 1, 2023

Amazing course but a lot of IT problems in quizzes

By Jianhua Z

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Nov 7, 2021

Very nicely formatted and instructed. Thank you!!!

By kumar n

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Feb 22, 2016

The course design is excellent . Practice problems

By Lauren S

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Aug 16, 2017

Learned a lot from this course. Very informative!

By Tanzid A M

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Apr 19, 2019

It is a very excellent course for every student.

By Masud M

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Sep 1, 2018

Great course with a highly qualified instructor.

By Vivian Y

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Jul 27, 2018

A course that requires logical thinking. Luv it!

By karthikeyan r

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Sep 8, 2017

Excellent course. taught all the basic concepts.

By Zuber s

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Jun 27, 2023

great insight with operation management working

By Laghudeep T

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Jul 6, 2021

Great for a begineer. Really enjoyed learning.

By Saurav K P

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May 2, 2020

Excellent course to learn operation management

By Deleted A

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Apr 15, 2020

it was best courses in which i learnt a lot of

By Omer S

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Feb 27, 2023

Very concise, in-depth and full of knowledge.

By sukhmeet k

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Nov 21, 2022

Excellent material based on first principles.

By Gauri P

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Mar 25, 2020

Very well explained. Good basic introduction!

By ARVIND S

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Aug 24, 2018

Excellent course. Looking forward to a sequel

By Rohit M

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Jan 10, 2024

The way it was explain with example is great

By NIKOLAOS S

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Apr 23, 2020

Best course i ever had. Also nice tutoring!!