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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
163,162 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 19, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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9851 - 9875 of 10,000 Reviews for Technical Support Fundamentals

By Nicole r

Jun 7, 2018

Loved it, I learned quit a bit and I'm even more excited to get deeper into this course.

By Yury N

Apr 12, 2018

Thanks for course! Excellent! Especially thanks for all your team, you made amazing job!

By Heidi T

Mar 10, 2018

Really enjoyed this course. It has given me a basic understanding of what IT support is.

By ELHADJI N

Mar 4, 2018

Very well put together, classes are very informative and easy to understand.

recommended

By Mariyam A K

Sep 11, 2025

The language used in the course is so simple and easy to understand complex IT concepts

By Anita I

Feb 27, 2025

Great course. I only wish there were more practice problems through the Qwiklabs system

By Edan D A T

Feb 3, 2025

Very informative and a quick guide to all you need to know as an IT Support Specialist.

By Nazir A

Jun 22, 2024

I have enjoyed learning in this format and feel that the course is set out really well.

By Lucemi d S F

Jun 19, 2024

Excelente. Aperfeiçoa ainda mais nossos saberes. Muito boa a experiência de apredizegem

By Charlean B

May 20, 2024

Digestible chunks of knowledge. Appreciate the interactive videos and knowledge checks.

By Eric T

Mar 20, 2024

This is a good course if you are thinking about starting in the Technical Support role.

By Christian O

Jan 23, 2024

The course was well structured, the lab were just as real. the experience is priceless.

By Daniel S J

Sep 21, 2023

This was an exceptional course, I enjoy every minute, every video and advice. Wonderful

By Sharafaldain A

Jul 30, 2023

It was an amazing course and the best one i have taken, and i recommend to take it alot

By O K

Jul 23, 2023

Great information and attempt at making it personable. Keeps me engaged and interested.

By ZREYZ25

Jul 22, 2023

A well put together starter kit for anyone wanting to dip their toes into the IT world.

By Geoff B

Apr 13, 2023

A great introduction to the IT Support world. I am looking forward to the next courses.

By Asmaa R

Apr 5, 2023

It is good class for everyone it is very clear and step bt step explaining I enjoyed it

By Alejandro R G

Mar 26, 2023

Excellent Course that provides the foundational knowledge to develop IT support skills.

By Arturo C

Mar 25, 2023

I enjoy this class a lot , the instructor know how to keep us motivated and focus on it

By Azeem R

Mar 16, 2023

amazing to learn here

i have experience 6 year in it support butt i learn new knowledge.

By Louis B

Feb 9, 2023

Wonderful content, delivered in a very digestible fashion! Would recommend to a friend.

By Charles E B

Jan 31, 2023

This course was Great for a beginner like me enjoyed the class on to the next...Thanks

By Suraj S

Jan 21, 2023

IT WAS A VERY USEFUL COURSE FOR THOSE WHO WANT TO INTRODUSE THEMSELF TO THE WORLD OF IT

By AHMED M G F

Dec 21, 2022

no wards can explain how much I'm happy for getting this certificate , thank you guys.