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Map Deal Stakeholders

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • How to identify the 3 core roles in complex deals & translating those roles into a practical influence–interest map.

  • Rather than listing contacts, you will learn to justify who holds authority, who carries risk concerns, and where deals are most vulnerable.

  • By the end, you will be able to analyze stakeholder systems more realistically and design smarter engagement and negotiation strategies.

Details to know

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Recently updated!

April 2026

Assessments

3 assignments¹

AI Graded see disclaimer
Taught in English

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Build your subject-matter expertise

This course is part of the Deal Negotiation, Pricing Strategy & Stakeholder Mapping Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 2 modules in this course

This module builds the recognition foundation needed to map stakeholders correctly. Learners learn what the economic buyer, technical buyer, and user champion roles do in a deal (authority, risk ownership, adoption pull) and how those roles show up in realistic sales evidence like call notes, objections, and meeting behavior. The lesson focuses on correct identification under ambiguity—because titles alone are unreliable. Learners finish the lesson able to assign roles confidently and justify their reasoning in sales terms.

What's included

2 videos1 reading1 assignment

This module converts role recognition into a usable planning artifact: an influence–interest map. Learners learn how to separate influence (power over the outcome) from interest (level of care and engagement) and how to place stakeholders based on case evidence. The lesson emphasizes usefulness: the map should tell you who to prioritize, who to align, who to de-risk, and where the deal is vulnerable.

What's included

2 videos1 reading2 assignments

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.