This Crisis Communications course equips professionals with essential skills to navigate and effectively manage crisis situations through strategic communication and interviews. Learn to identify crisis types, develop tailored response strategies, craft impactful messages, and handle media inquiries with confidence. Upon completion, you'll be able to protect your organization's reputation and maintain stakeholder trust during challenging times. Ideal for professionals in business, marketing, and public relations.

Crisis Communications

Crisis Communications
This course is part of Communicating with Presence Specialization


Instructors: Yago De la Cierva
3,376 already enrolled
Included with
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Recommended experience
Skills you'll gain
- Business Communication
- Media and Communications
- Communication Planning
- Oral Expression
- Communication
- Interviewing Skills
- Stakeholder Communications
- Verbal Strategic Communication
- Stakeholder Engagement
- Crisis Intervention
- Media Relations
- Public Speaking
- Advocacy
- Corporate Communications
- Public Relations
- Crisis Management
- Public Affairs
- Communication Strategies
- Strategic Communication
- Ethical Standards And Conduct
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There are 3 modules in this course
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Status: Free TrialUniversity of Colorado Boulder
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Status: Free TrialThe State University of New York
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Reviewed on Jan 3, 2024
A very interesting course and very well presented , however the course was let down by the course certificate which to say the least appears amateurish ,it looks like someone has photo shopped it.
Reviewed on Jul 18, 2024
The course was so detailed and gave me more information than I thought I would get.
Reviewed on May 31, 2024
The videos are simple and easy to understand. I enjoyed every bit of it.
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