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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,078 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

DR

Feb 16, 2019

Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.

HH

Sep 12, 2020

Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.

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451 - 475 of 528 Reviews for The Art of Negotiation

By Romain H

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Aug 11, 2015

Missing examples

By Sivasundar R

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Dec 7, 2025

It is effective

By Rachit N

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Jan 17, 2020

realistic goals

By Ecila A

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Aug 27, 2019

Great Lecture

By Rezaul k

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Aug 2, 2019

very realstic

By Bernard D V

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Jul 11, 2016

Very clear c

By teng k s

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Oct 7, 2021

good course

By Bernard K B

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Jun 22, 2021

good course

By HITESHKUMAR S

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May 28, 2020

BETTER MOOC

By RAHUL K

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Apr 15, 2020

Nice Course

By Varun M

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May 13, 2025

It is good

By Vijay S

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Mar 24, 2017

Very good.

By Aldrin M

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Oct 14, 2016

Very good.

By Anthony C

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Oct 5, 2024

Excellent

By Zoya A

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Sep 28, 2024

very good

By Roseilyn P R

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Nov 10, 2020

muy bueno

By Muhammad M M

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Apr 8, 2020

Excellent

By Miroslav

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Oct 5, 2015

great job

By Luz E M M

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Oct 4, 2015

Excellent

By Muhammad H

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Sep 27, 2020

Amazing

By Sergio A E F

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Jun 20, 2020

Thanks!

By Hien B L

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Jun 2, 2020

Good

By Manjunath C K

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Jul 22, 2019

Nice

By Beatriz S L

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Feb 14, 2021

.

By AJIT K P

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Oct 13, 2020

G