This course is designed for healthcare students and professionals seeking to elevate their patient interaction skills through the deliberate practice of empathy. In modern clinical settings, the quality of communication is as critical as the quality of care. This course provides the tools to master the interpersonal skills that build patient trust, improve satisfaction, and facilitate better health outcomes.

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Analyze and Create Empathic Patient Outcomes
This course is part of A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization

Instructor: LearningMate
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Recommended experience
What you'll learn
Analyze virtual patient scenarios and apply empathic communication strategies to enhance patient outcomes.
Skills you'll gain
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January 2026
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There is 1 module in this course
This module provides a comprehensive journey into the heart of empathic clinical communication. Learners will begin by exploring why empathy is critical to patient outcomes and then learn a systematic framework for analyzing interactions. They will apply this framework to deconstruct virtual patient scenarios, practice providing structured feedback, and design their own skill-building exercises. The module culminates in the creation of a practical toolkit that demonstrates their ability to both analyze and foster empathic communication in a clinical setting.
What's included
4 videos1 reading3 assignments
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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