IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Discussion Facilitation, Team Leadership, Team Building, Team Management, Organizational Leadership, Collaboration, Leadership, Organizational Effectiveness, Team Performance Management, Decision Making, Productivity, Brainstorming, Team Collaboration, Organizational Development, Leadership Development, Coordination, Professional Development, Complex Problem Solving, Course Development, Environment
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Regression Analysis, Performance Measurement, Sampling (Statistics), Statistical Analysis, Statistical Inference, Risk Management, Data Analysis, Estimation, Bayesian Statistics, Statistical Methods, Probability & Statistics, Risk Appetite, Statistics, Model Evaluation, Risk Analysis, Systems Of Measurement, Decision Making, Data Management, Leadership and Management, Leadership
Advanced · Course · 1 - 3 Months

ESSCA School of Management
Skills you'll gain: Journey Mapping, Persona (User Experience), Design Thinking, Ideation, AI powered creativity, Innovation, Creative Thinking, Creativity, User Experience, Persona Development, Brainstorming, Human Centered Design, Creative Problem-Solving, Generative AI, AI literacy, User Research, Product Development, Customer Analysis, Customer Insights, Market Research
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Linux Administration, System Programming, Linux, Embedded Software, Linux Servers, Linux Commands, System Software, System Configuration, Operating Systems, Debugging, Memory Management, Embedded Systems, Cross Platform Development, Open Source Technology, Secure Coding, Configuration Management, C (Programming Language), Hardening, Program Development, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Business Writing, AI Personalization, Generative AI, Multimodal Prompts, Image Analysis, AI Workflows, AI literacy, Photo Editing, Business Research, Business Communication, Writing, Context Engineering, AI powered creativity, Research Reports, Context Management, Customer experience improvement, Data Analysis
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Product Marketing, Value Propositions, Marketing Communications, Strategic Marketing, Strategic Communication, Brand Strategy, Product Strategy, Content Marketing, Communication Planning, Promotional Strategies, Brand Management, Branding, Product Knowledge, Copywriting, Content Performance Analysis, Customer experience strategy (CX), Target Audience, Persona Development, Target Market, Market Analysis
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Modeling, Data Pipelines, Data Lakes, Data Integration, Power BI, Data Manipulation, Dataflow, Data Mapping, Real Time Data, Data Infrastructure, Data Warehousing, Star Schema, Data Cleansing, Microsoft Power Platform, Database Design, Data Quality, Extract, Transform, Load, Dependency Analysis, System Monitoring, Data Processing
Intermediate · Professional Certificate · 3 - 6 Months

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, R (Software), Forecasting, R Programming, Statistical Analysis, Model Evaluation, Data Analysis, Statistical Programming, Data Visualization, Statistical Visualization, Statistical Software, Mathematical Modeling, Statistical Methods, Statistical Modeling, Predictive Analytics, Predictive Modeling, Correlation Analysis, Descriptive Statistics, Statistical Inference, Data Transformation
Intermediate · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music History, Intellectual Property, Contract Negotiation, Music, Contract Review, Registration, Negotiation, Entrepreneurship, Business, Business Management, Legal Risk, Innovation, Revenue Management, Digital Content, Digital Transformation, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Databases, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, Scripting Languages
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, Hardening, Scalability, Cloud-Native Computing, Authorization (Computing), Network Troubleshooting, Role-Based Access Control (RBAC), Security Controls, Security Architecture Review, Authentications, Application Deployment, Capacity Management, Cloud Platforms, Infrastructure Security, Network Security, Identity and Access Management, Azure DevOps, Cloud Applications
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Performance Measurement, Business Development, Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurship, Business Metrics, Performance Metric, New Business Development, Customer experience improvement, Customer Acquisition Management, Go To Market Strategy, Conversion Funnel Analysis, Earned Media, Customer Insights, Journey Mapping, Scalability, Product Management, Marketing Planning, Strategic Planning, Goal Setting
Beginner · Course · 1 - 4 Weeks