IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Value Propositions, Strategic Thinking, Target Market, Strategic Decision-Making, Product Marketing, Go To Market Strategy, Strategic Marketing, Data-Driven Marketing, Marketing Planning, Content Performance Analysis, Content Marketing, Competitive Analysis, Marketing Strategy and Techniques, Brand Strategy, Product Strategy, Constructive Feedback, Campaign Planning, Content Strategy, Copywriting, Target Audience
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Storage, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, AI Security, Regulatory Compliance, Model Evaluation, Accountability Frameworks, Compliance Reporting, Governance, Philanthropy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Collaboration, Team Collaboration, Virtual Teams, Teamwork, Team Building, Telecommuting, Professional Development, Meeting Facilitation, People Development, Communication Strategies, Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Improvement and Optimization, Process Analysis, Statistical Methods, Statistical Analysis, Statistics, Analysis, Statistical Inference, Data Analysis, Variance Analysis, Graphing
Intermediate · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Open Web Application Security Project (OWASP), Application Security, Secure Coding, Threat Modeling, Application Design, IT Security Architecture, DevSecOps, OAuth, Security Engineering, AI Security, Security Architecture Review, Cyber Engineering, Security Requirements Analysis, Application Programming Interface (API), Authentications, Security Testing, AI Integrations, NIST 800-53, Python Programming, Javascript
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Business Continuity Planning, Computer Security Incident Management, Network Monitoring, Incident Management, General Networking, Cyber Security Strategy, Crisis Management, Risk Management
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Manufacturing and Production, Digital Transformation, Manufacturing Processes, Manufacturing Operations, Industrial Engineering, Production Process, Product Design, Automation, Digital Design, Digital Analysis, Safety and Security, Advanced Analytics, Technology Roadmaps, Cybersecurity, Big Data
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Management Training And Development, Employee Coaching, Coaching, Leadership and Management, People Management, Adaptability, Professional Development, People Development, Leadership, Organizational Effectiveness, Overcoming Obstacles, Training and Development, Employee Training, Mentorship, Decision Making, Communication, Active Listening, Self-Awareness, Critical Thinking
Mixed · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Project Finance, Construction Management, Real Estate, Commercial Construction, Cash Flows, Construction, Financial Modeling, Property and Real Estate, Cash Flow Forecasting, Risk Management, Finance, Project Risk Management, Lean Methodologies, Financial Analysis, Capital Budgeting, Financial Planning, Commercial Real Estate, Risk Analysis, Business Mathematics, Strategic Partnership
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Claude Code, Anthropic Claude, Multimodal Prompts, Prompt Engineering, Prompt Patterns, Generative AI Agents, AI Orchestration, Context Engineering, Code Reusability, AI Workflows, Software Development, Generative AI, Software Quality Assurance, Software Development Life Cycle, Automation, Artificial Intelligence, Software Architecture, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Storytelling, Verbal Communication Skills, Oral Expression, Communication, Executive Presence, Communication Strategies, Composure, Verbal Strategic Communication, Creativity, Business Writing, Editing, Adaptability
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, Java Programming, Software Testing, Program Development, Performance Tuning, Algorithms, Performance Testing, Object Oriented Programming (OOP), Theoretical Computer Science
Intermediate · Course · 1 - 3 Months