IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Azure, Microsoft 365, Cloud Security, Azure Active Directory, Cloud Management, User Provisioning, Data Governance, Data Security, Role-Based Access Control (RBAC), Identity and Access Management, Data Loss Prevention, Governance Risk Management and Compliance, Zero Trust Network Access, Data Management, File Management, Cloud Services, Security Controls, User Accounts, Cyber Security Policies, Threat Detection
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Tactfulness, Oral Expression, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Communication Strategies, Presentations, Ingenuity, Creative Thinking, Interpersonal Communications, Honesty, Cognitive flexibility, Social Skills, Empathy, Composure, Professionalism, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Electric Power Systems, Energy and Utilities, Electrical Power, Network Protocols, Electrical Substation, Internet Of Things, Cloud Computing, System Monitoring, Cloud Management, Network Infrastructure, Interoperability, Operations Support Systems, Wireless Networks, Electrical Engineering, Cybersecurity, Power Electronics, Electrical Equipment, TCP/IP, Information Technology, Electronics Engineering
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Responsible AI, Clinical Documentation, Clinical Leadership, Clinical Informatics, Digital Transformation, Healthcare Ethics, Health Informatics, Healthcare Project Management, Data Ethics, AI Enablement, Risking, Health Care Procedure and Regulation, Health Technology, Patient Coordination, Patient Observation, AI Integrations, Diagnostic Tests, Artificial Intelligence, Health Care, Health Administration
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Wealth Management, Action Oriented, Investments, Portfolio Management, Financial Planning, Income Tax, Tax Planning, Tax Management, Goal Setting, Planning, Investment Management, Portfolio Risk, Income Statement, Benchmarking, Account Strategy, Financial Management, Prioritization, Cash Management, Estimation
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Closing (Sales), Overcoming Objections, B2B Sales, Selling Techniques, Sales, Sales Strategy, Negotiation, Price Negotiation, Customer Retention, Business Communication, Communication, Sales Presentation, Sales Prospecting, Customer Relationship Building, Communication Strategies, Customer Relationship Management, Stakeholder Communications, Relationship Building, Influencing, Trustworthiness
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Culture Transformation, Continuous Deployment, Continuous Integration, CI/CD, Service Level, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Program Implementation, Goal Setting
Beginner · Course · 1 - 3 Months
Skills you'll gain: LinkedIn, Professional Networking, Growth Mindedness, Personal Development, Interviewing Skills, Goal Setting, Self-Awareness, Web Presence, Accountability Frameworks, Culture Transformation, Financial Planning, Follow Through, Needs Assessment, Accountability, Business Transformation, Professionalism, Adult Education, Relationship Building, Gap Analysis, Decision Making
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Lean Manufacturing, Automation Engineering, Manufacturing and Production, Embedded Systems, Machine Controls, Control Systems, Robotics, Product Automation, Production Process, Electrical Systems, Electronics, Industrial Engineering, Automation, Electronic Components
Intermediate · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Brand Marketing, Brand Strategy, Branding, Brand Loyalty, Brand Awareness, Brand Management, Strategic Marketing, Sales Strategy, Trustworthiness, Customer Retention, Customer experience improvement, Marketing Strategies, Marketing, Customer Advocacy, Customer Relationship Building, Marketing Strategy and Techniques, Customer Insights, Selling Techniques, Digital Brand Strategy, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Node.JS, Microservices, Performance Tuning, CI/CD, DevOps, Scalability, Restful API, Software Architecture, Systems Architecture, Server Side, Secure Coding, Application Deployment, Back-End Web Development, Development Testing, Security Testing, Continuous Integration, Application Performance Management, Javascript, Program Development, Program Implementation
Beginner · Specialization · 3 - 6 Months