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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.

Popular Communication Skills Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    366 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Leading Teams: Developing as a Leader

    Skills you'll gain: Negotiation, Conflict Management, Leadership Development, Business Ethics, Leadership Studies, Leadership, Trustworthiness, Business Leadership, Strategic Leadership, Lifelong Learning, Ethical Standards And Conduct, Rapport Building, Professional Development, Courage, Emotional Intelligence, Decision Making, Empathy & Emotional Intelligence, Relationship Building, Self-Awareness, People Development

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Program Manager

    Skills you'll gain: User Story, Program Management, Stakeholder Management, Resource Allocation, Change Control, Agile Software Development, Scrum (Software Development), Stakeholder Engagement, Agile Methodology, Kanban Principles, Project Management Life Cycle, Backlogs, Change Management, Project Management Office (PMO), Stakeholder Communications, Organizational Change, Responsible AI, Program Implementation, Project Management, Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.9K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Negotiation & Deal Closure

    Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, General Sales Practices, Value Propositions, Problem Solving, Communication, Decision Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    AI for Medical Diagnosis

    Skills you'll gain: Model Evaluation, Patient Evaluation, Data Preprocessing, Diagnostic Tests, Convolutional Neural Networks, Image Analysis, Diagnostic Radiology, Predictive Modeling, Risk Modeling, Statistical Machine Learning, Artificial Intelligence, Predictive Analytics, Applied Machine Learning, Medical Imaging, Machine Learning Methods, Computer Vision, Deep Learning, Natural Language Processing, Machine Learning, Radiology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.1K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Delivering Quality Work with Agility

    Skills you'll gain: Professionalism, Ability To Meet Deadlines, Operational Efficiency, Professional Development, Accountability, Time Management, Agile Methodology, Plan Execution, Problem Solving, Quality Assurance, Planning, Process Improvement, Client Services, Quality Improvement, Quality Management, Process Development, Communication Planning, Critical Thinking and Problem Solving, Communication, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    590 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma and the Organization (Advanced)

    Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.8K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pittsburgh

    Disaster Preparedness

    Skills you'll gain: Triage, Mitigation, Emergency Response, Fire And Life Safety, Safety Training, Safety and Security, Public Safety and National Security, Resilience, Emergency Medicine, First Aid, Healthcare Ethics, Composure, Positivity, Resourcefulness, Planning, Adaptability, Water Quality, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Teacher and Social and Emotional Learning (SEL)

    Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    974 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Madecraft

    Authentic Leadership

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillsBooster Academy

    Advanced Prompt Engineering for Business Professionals

    Skills you'll gain: AI Orchestration, Prompt Engineering, Agentic Workflows, Prompt Patterns, AI Enablement, AI Workflows, Return On Investment, Generative AI Agents, Responsible AI, ChatGPT, Artificial Intelligence, Data Ethics, Business Process Automation, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Business Technologies, Organizational Skills, Business Analysis, Business

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Introduction to Scripting in Python

    Skills you'll gain: Data Visualization Software, File I/O, Data Visualization, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Processing, Data Mapping, Data Manipulation, Code Reusability, Data Dictionary, Software Installation, Development Environment, Data Access, Computational Logic, Data Wrangling, Data Structures, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.4K reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular communication skills courses

  • Introduction to Customer Service: CVS Health
  • Leading Teams: Developing as a Leader: University of Illinois Urbana-Champaign
  • IBM Program Manager: IBM
  • Negotiation & Deal Closure: Coursera
  • AI for Medical Diagnosis: DeepLearning.AI
  • Delivering Quality Work with Agility: IBM
  • Six Sigma and the Organization (Advanced): Kennesaw State University
  • Disaster Preparedness: University of Pittsburgh
  • The Teacher and Social and Emotional Learning (SEL): University of Colorado Boulder
  • Authentic Leadership: Madecraft

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