Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Campaign Management, LinkedIn, Social Media Campaigns, Content Creation, Facebook, Social Media, Social Media Marketing, Target Audience, Social Media Content, Online Advertising, Performance marketing, Advertising, Pinterest, Advertising Campaigns, Social Media Strategy, Paid media, Instagram, Branding, Social Media Management, Digital Advertising

Skills you'll gain: Microsoft Word, Computer Literacy, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management, Editing

Skills you'll gain: Lifelong Learning, Entrepreneurship, Willingness To Learn, Delegation Skills, Adaptability, Goal Setting, AI Enablement

Skills you'll gain: Change Management, Organizational Change, Leadership Studies, Strategic Leadership, Organizational Leadership, Stakeholder Communications, Empathy, Emotional Intelligence, Team Motivation, Adaptability, Team Management, Resilience, Communication Strategies, Active Listening

Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, AI Workflows, Performance Tuning, Model Deployment, Prompt Engineering, Enterprise Application Management, Maintainability, System Monitoring, Scalability, Application Performance Management, Cost Reduction, Vector Databases

Skills you'll gain: Employee Coaching, Strategic Leadership, Succession Planning, Leadership Development, Leadership and Management, Mentorship, Coaching, Professional Development, People Management, Team Management, Decision Making, Performance Improvement, Organizational Strategy

Skills you'll gain: Leadership and Management, AI Enablement, Business Leadership, Automation, AI Workflows, Digital Communications, Communication

Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Business Ethics, Sales Strategy, digital literacy, Professional Networking, Automation, Goal Setting, Compliance Management, Customer Retention

Skills you'll gain: Reconciliation, Inventory Accounting, Specialized Accounting, Accounting, Profit and Loss (P&L) Management, Financial Accounting, Financial Reporting, Auditing, Accounts Receivable, Consolidation, Balance Sheet, International Finance, Performance Analysis, Organizational Structure, Language Interpretation, Translation, and Studies

Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Workflow Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart

Skills you'll gain: Cross-Functional Team Leadership, Matrix Management, Cross-Functional Collaboration, Team Building, Project Management, Goal Setting, Leadership and Management, Collaboration, Leadership, Team Leadership, Organizational Leadership, Strategic Leadership, Organizational Skills, Influencing, Interpersonal Communications, Accountability, Communication