IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Anthropic Claude, Claude Code, AI Workflows, Prompt Engineering Tools, Agentic Workflows, AI Orchestration, Model Context Protocol, Presentations, Excel Formulas, Business Process Automation, Microsoft PowerPoint, Spreadsheet Software, Data Presentation, Financial Data, Tool Calling, Productivity Software, Automation, Financial Modeling, Workflow Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaboration, Team Collaboration, Virtual Teams, Teamwork, Team Building, Telecommuting, Professional Development, Meeting Facilitation, People Development, Communication Strategies, Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis Tools, Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Systems Analysis, Technology Strategies, Microsoft Excel, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux Servers, Linux, Operating System Administration, Bash (Scripting Language), Linux Commands, Hardening, Systems Administration, Infrastructure as Code (IaC), Shell Script, Network Troubleshooting, System Monitoring, Software Configuration Management, Security Controls, Hardware Troubleshooting, Event Monitoring, Configuration Management, Continuous Monitoring, Firewall, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Automation Engineering, Plant Operations and Management, Control Systems, Engineering, Scientific, and Technical Instruments, Engineering Drawings, Process Control, Machine Controls, Electric Power Systems, Electrical Power, Communication Systems, General Networking, Network Protocols, Wireless Networks, System Monitoring, Mechanical Engineering, Digital Communications, Process Analysis, Equipment Design, Systems Of Measurement
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Governance, Data Management, Data Ethics, Data Security, Record Keeping, Data Processing, Data Mapping, Compliance Training, Records Management, Security Controls, Responsible AI, Risk Analysis, Information Systems Security, Law, Regulation, and Compliance, Governance, Risk Mitigation, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Electrical Power, Plant Operations and Management, Control Systems, Energy and Utilities, Mechanical Engineering, Three-Phase, Thermal Management, Electrical Safety, Engineering, Basic Electrical Systems, Environmental Regulations, Safety Assurance, Communication Systems, Chemical Engineering, General Networking, Process Engineering, Water Resource Management, Environmental Engineering, Engineering Drawings, Process Analysis
Intermediate · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Smart Goals, Goal Setting, LinkedIn, Overcoming Obstacles, Decision Making, Self-Awareness, Professional Networking, Accountability, Growth Mindedness, Personal Development, Visionary, Interviewing Skills, Accountability Frameworks, Web Presence, Proofreading, Professional Development, Job Analysis, Storytelling, Editing, Professionalism
Beginner · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Court Systems, Mediation, Political Sciences, Legal Proceedings, Case Law, Adjudication, Litigation and Civil Justice, International Relations, Social Justice, Case Studies
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Behavioral Economics, Storytelling, Economics, Economics, Policy, and Social Studies, Financial Forecasting, Forecasting, Socioeconomics, Social Studies, Market Dynamics, Consumer Behaviour, Automation
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Team Performance Management, Statistical Process Controls, Team Building, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Probability Distribution, Statistical Methods, Process Analysis, Data Literacy, Process Flow Diagrams, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Collection, Performance Measurement, Process Improvement and Optimization
Intermediate · Course · 1 - 3 Months