IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Wireless Networks, Communication Systems, Telecommunications, Digital Communications, Network Infrastructure, System Design and Implementation, Network Performance Management, Capacity Management, Emerging Technologies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Go To Market Strategy, Product Marketing, Campaign Planning, Product Lifecycle Management, Marketing Planning, Campaign Management, Dependency Analysis, Marketing Effectiveness, Plan Execution, Marketing Budgets, Marketing Channel, Conversion Funnel Analysis, Milestones (Project Management), Planning, Release Management, Resource Allocation, Coordinating, Cross-Functional Collaboration, Marketing Analytics, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, IT Security Architecture, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Threat Management, Cloud Services, Data Security, Network Planning And Design, Firewall, Cloud Security, OSI Models, Network Protocols, Network Model
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Security, IT Security Architecture, Security Controls, Application Security, Threat Modeling, Information Systems Security, Security Engineering, Security Testing, Data Security, Continuous Monitoring, Secure Coding, Open Web Application Security Project (OWASP), Authorization (Computing), Threat Detection, Personally Identifiable Information, Model Context Protocol, Identity and Access Management, Incident Response, Distributed Denial-Of-Service (DDoS) Attacks, Anomaly Detection
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Tactfulness, Oral Expression, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Communication Strategies, Presentations, Ingenuity, Creative Thinking, Interpersonal Communications, Honesty, Cognitive flexibility, Social Skills, Empathy, Composure, Professionalism, Creativity
Beginner · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Professional Networking, Statistical Reporting, Data Validation, Technical Communication, Data Cleansing, Data Science, Data Quality, Data Maintenance, Interviewing Skills, Data Ethics, Data Collection, Sampling (Statistics), Data Analysis, Data Analysis Software, Data Wrangling, Blogs, Data Presentation, Jupyter, Pandas (Python Package), Python Programming
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainable Systems, Social Impact, Business Transformation, Environmental Issue, Systems Thinking, Economic Development, Strategic Partnership, Environment and Resource Management, Innovation, Collaboration, Climate Change Mitigation, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Health Informatics, Health Technology, Health Information Management and Medical Records, Clinical Informatics, Health Information Management, Electronic Medical Record System, Health Care, Medical Records, Health Systems, Healthcare Industry Knowledge, Electronic Medical Record, Informatics, Usability, Interoperability, Telehealth, ICD Coding (ICD-9/ICD-10), Responsible AI, Human Computer Interaction, Health Care Procedure and Regulation, Computerized Physician Order Entry
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Budget Management, Budgeting, Operating Budget, Financial Modeling, Financial Data, Financial Forecasting, Cost Control, Fiscal Management, Business Modeling, Financial Planning, Business Workflow Analysis, Cross-Functional Collaboration, Planning, Business Analysis, Process Mapping, Business Operations, Microsoft Excel, Business Communication, Process Improvement, Data Analysis
Beginner · Course · 1 - 3 Months