IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Culture, AI literacy, Intercultural Competence, Cultural Sensitivity, Social Impact, English Language, Artificial Intelligence, Persuasive Communication, Language Competency, Media and Communications, Emerging Technologies
Advanced · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, R (Software), Forecasting, R Programming, Statistical Analysis, Model Evaluation, Data Analysis, Statistical Programming, Data Visualization, Statistical Visualization, Statistical Software, Mathematical Modeling, Statistical Methods, Statistical Modeling, Predictive Analytics, Predictive Modeling, Correlation Analysis, Descriptive Statistics, Statistical Inference, Data Transformation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Financial Data, Financial Acumen, Financial Statements, Financial Analysis, Financial Accounting, Financial Reporting, Profit and Loss (P&L) Management, Key Performance Indicators (KPIs), Financial Modeling, Management Reporting, Business Reporting, Performance Measurement, Financial Planning, Financial Forecasting, Accruals, Working Capital, Variance Analysis, Accrual Accounting, Financial Services
Beginner · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Feature Engineering, Data Ethics, Healthcare Ethics, Clinical Research, Clinical Data Management, Health Informatics, Clinical Research Ethics, Unstructured Data, Data Mining, Electronic Medical Record, Data Transformation, Data Wrangling, Data Collection, Data Preprocessing, Health Disparities, Text Mining, Responsible AI, Data Literacy, Data Processing, Medical Imaging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Programming Principles, Computer Programming, Object Oriented Design, Object Oriented Programming (OOP), Performance Tuning, Data Structures, Code Reusability, Other Programming Languages, Java Programming, Java, Program Development, Computational Thinking, Computer Science, Algorithms, Theoretical Computer Science, Animations
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creative Problem-Solving, Change Management, New Product Development, Strategic Leadership, Team Management, Organizational Strategy, Leadership and Management, Teamwork, Team Building, Product Lifecycle Management, Resourcefulness, Agile Product Development, Technology Strategies, Strategic Thinking, Cross-Functional Team Leadership, Strategic Partnership, Corporate Strategy, Organizational Effectiveness, Team Leadership
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Governance, Data Management, Data Ethics, Data Security, Record Keeping, Data Processing, Data Mapping, Compliance Training, Records Management, Security Controls, Responsible AI, Risk Analysis, Information Systems Security, Law, Regulation, and Compliance, Governance, Risk Mitigation, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks