IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Lightweight Directory Access Protocols, System Monitoring, Scripting, Dashboard, Business Intelligence, Scatter Plots, Pivot Tables And Charts, Servers, Data Visualization Software, Data-Driven Decision-Making, Software Installation, Role-Based Access Control (RBAC), Data Analysis Expressions (DAX), Data Pipelines, Authentications, Unstructured Data, Data Visualization, Windows Servers, Network Troubleshooting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Recurrent Neural Networks (RNNs), Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Large Language Modeling, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Modeling, Zero Trust Network Access, DevSecOps, Identity and Access Management, Application Security, Cybersecurity, Data Security, Microsoft Azure, Security Strategy, IT Security Architecture, Cloud Security, Network Security
Advanced · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Digital Advertising, Marketing, MarTech, Market Dynamics, Advertising, Sales, Social Media, Digital Transformation, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Consultative Selling, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Java, Data Structures, Program Development, Eclipse (Software), Object Oriented Programming (OOP), Computer Programming, Debugging, Application Programming Interface (API), Database Application
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Java, Object Oriented Programming (OOP), Data Structures, Object Oriented Design, Event-Driven Programming, Computer Programming, Application Design, Programming Principles, Application Development, File I/O, User Interface (UI), User Interface (UI) Design, Development Environment, Software Development
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Natural Language Processing, Large Language Modeling, Transfer Learning, Generative Model Architectures, Embeddings
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months