IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pearson
Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adaptability, Empathy, Cognitive flexibility, Communication, Systems Thinking, Critical Thinking, Decision Making, Open Mindset, Self-Awareness, Change Management, Leadership and Management
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Data-Driven Decision-Making, Public Health, Public Health and Disease Prevention, Health Care, Infectious Diseases, Data Collection, Data Analysis, Data Quality, Decision Support Systems, Data Management, Health Technology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Unix, Operating System Administration, Shell Script, Unix Shell, OS Process Management, Network Administration, Unix Commands, System Configuration, Command-Line Interface, System Monitoring, Operating Systems, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Usability, User Experience, User Interface and User Experience (UI/UX) Design, Threat Modeling, UI/UX Strategy, Interaction Design, Application Security, Authentications, Human Centered Design, Security Strategy, Usability Testing, Authorization (Computing), Security Controls, Multi-Factor Authentication, Security Awareness, Computer Security Awareness Training, Cybersecurity, Safety Standards, Information Privacy
Intermediate · Course · 1 - 3 Months

Utrecht University
Skills you'll gain: Social Justice, Social Impact, Socioeconomics, Sustainable Development, Community Development, Governance, Policy Analysis, Environmental Policy, Climate Change Mitigation, Case Studies, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Technical Communication, Stakeholder Engagement, Organizational Effectiveness, Collaborative Software, Team Management
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Storage, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Computing Platforms, Web Content Accessibility Guidelines, Computer Security Awareness Training, Control Panels, AI Enablement, Configuration Management, User Interface (UI), Virtual Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Infrastructure As A Service (IaaS), Data Storage, Cloud Storage, Cloud Computing, Data Store, Cloud Security, Security Controls, System Monitoring, Continuous Monitoring, Scalability, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Maintainability, Web Applications, Application Development, Generative AI, Software Development, Jest (JavaScript Testing Framework), Javascript, ChatGPT, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Event-Driven Programming, Cloud Computing Architecture, Application Design, Application Programming Interface (API), Cloud Deployment, Solution Architecture, Microservices, Cloud Computing, Software Architecture, Virtual Machines, Cloud Infrastructure, Enterprise Architecture, Serverless Computing, Network Architecture, Hybrid Cloud Computing, Virtual Networking, Data Migration, Containerization
Advanced · Course · 1 - 3 Months