Skills you'll gain: Case Management

Skills you'll gain: Jira (Software), Configuration Management, Issue Tracking, Project Management Software, Stakeholder Communications, System Configuration, Governance, Project Coordination, Dashboard, Stakeholder Management, Kanban Principles, Process Improvement, Organizational Skills

Skills you'll gain: Network Troubleshooting, Hybrid Cloud Computing, Telecommunications, Collaboration, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, User Provisioning, Virtual Private Networks (VPN), Network Support, Cloud Deployment, Cloud-Based Integration, Firewall, Network Performance Management, Network Administration, Session Initiation Protocols, System Configuration, Network Monitoring, Identity and Access Management, Administration, Product Management

Skills you'll gain: Internet Of Things, Basic Electrical Systems, Automation Engineering, Electronics, Electronic Components, Embedded Systems, Control Systems, Electronic Hardware, Wireless Networks, Electrical and Computer Engineering, Hardware Design, Peripheral Devices, Human Machine Interfaces, Electrical Wiring, Computer Systems, Programming Principles, Systems Engineering, Computer Programming, Remote Access Systems, Interactive Learning

Skills you'll gain: Software Testing, Test Planning, Test Case, Acceptance Testing, Functional Testing, Software Quality Assurance, Quality Assurance, Usability Testing, White-Box Testing, Integration Testing

Skills you'll gain: Empathy, Creativity, Self-Awareness, Emotional Intelligence, Personal Development, Professional Development, Cognitive flexibility, Stress Management, Conflict Management, Cultural Diversity, Problem Solving, Mindfulness, Decision Making, Psychology

Skills you'll gain: Operations Research, Mathematical Modeling, Process Optimization, Applied Mathematics, Process Improvement and Optimization, Business Modeling, Industrial Engineering, Operations Management, Resource Allocation, Business Analytics, Inventory Management System, Case Studies, Microsoft Excel, Scheduling, Linear Algebra, Decision Making, Portfolio Management, Algorithms

Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Strategy, Cyber Security Policies, Mobile Security, Security Awareness, Wireless Networks, Information Privacy, Data Security, Emerging Technologies, Vulnerability Assessments

Skills you'll gain: Responsible AI, Microsoft Copilot, Microsoft 365, Generative AI Agents, Microsoft Power Platform, AI Security, Generative AI, AI Workflows, Governance, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct, Risk Mitigation

Skills you'll gain: Presentations, Microsoft PowerPoint, Oral Expression, Public Speaking, Sales Presentations, Verbal Communication Skills, Virtual Teams, Target Audience, Microsoft Office, Communication, Persuasive Communication, Communication Strategies, Storytelling, Data Storytelling, Business Communication, Planning, Organizational Skills, Data Analysis

Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Governance, Network Infrastructure, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

Skills you'll gain: Microsoft Project, Management Reporting, Project Management Software, Timelines, Project Schedules, Microsoft 365, Project Controls, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Design, Project Portfolio Management, Project Planning, Resource Allocation, Resource Management, Microsoft Office, Project Estimation, Productivity Software, User Interface (UI)