IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Planning, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Lifelong Learning, Decision Making, Critical Thinking, Creativity
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: AI Product Strategy, Project Management Software, Responsible AI, Project Risk Management, AI Enablement, Project Management, Project Portfolio Management, Project Management Life Cycle, Risk Analysis, Project Management Office (PMO), Project Implementation, Resource Allocation, Timelines, Project Scoping, Artificial Intelligence and Machine Learning (AI/ML), Project Performance, Project Accounting, Predictive Modeling, Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Power BI, Stakeholder Communications, Management Reporting, Financial Data, Financial Analysis, Process Improvement, Business Metrics, Data Presentation, Business Reporting, Business Intelligence, Data-Driven Decision-Making, Project Performance, Data Integration, Project Management Software, Analytics
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Adaptability, Resilience, Team Building, Self-Awareness, Stress Management, Overcoming Obstacles, Growth Mindedness, Team Leadership, Team Motivation, Positivity, Empathy, Emotional Intelligence, Interpersonal Communications, Goal Setting
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pivot Tables And Charts, Correlation Analysis, Data Import/Export, Microsoft Excel, Business Communication, Data Presentation, Data Analysis, Sales Management, Sales, Statistics, Data Transformation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Process Design, Project Management Software, Project Management Life Cycle, Project Management, User Accounts
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: MLOps (Machine Learning Operations), Apache Kafka, Apache Airflow, Apache Spark, Extract, Transform, Load, Data Lakes, Data Pipelines, Distributed Computing, Real Time Data, DevOps, Big Data, Data Preprocessing, Feature Engineering, Model Deployment, CI/CD, Pandas (Python Package), Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Retrieval-Augmented Generation, Generative AI, Microsoft Copilot, Microsoft Azure, OpenAI API, Prompt Engineering, AI Security, OpenAI, Model Deployment, Microsoft Power Platform, LLM Application, AI Workflows, Microsoft Office, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Corporate Strategy, Business Strategy, Strategic Thinking, Business Economics, Emerging Technologies, Technology Roadmaps, Market Dynamics, Change Management, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Billing & Invoicing, Accounts Payable, Vendor Relationship Management, Vendor Management, Stakeholder Communications, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Procedure Development
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Version Control, Unix Commands, Git (Version Control System), GitHub, Linux Commands, Software Versioning, Command-Line Interface, Linux, Collaborative Software, File Management, Software Development Tools, Software Development, Web Development
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Research Design, Medical Science and Research, Statistical Methods, Descriptive Statistics, Data Literacy, Scientific Methods, Clinical Research, Research, Biostatistics, Sampling (Statistics), Medical Terminology
Beginner · Course · 1 - 3 Months