IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Security Controls, Personally Identifiable Information, Threat Modeling, Data Security, Security Awareness, Incident Response, Cyber Security Policies, Governance, Risk Management Framework, Identity and Access Management, Data Governance, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics, Customer Analysis, Product Management, Customer Insights, Analytics, User Feedback, Business Analytics, Business Analysis, Usability Testing, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Consumer Behaviour, Key Performance Indicators (KPIs), Statistical Analysis, Regression Analysis, Data Capture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Microsoft Power Platform, Data Security, Microsoft Azure, Collaborative Software, Data Governance, Enterprise Architecture, Role-Based Access Control (RBAC), Data Integration, Data Architecture, Application Deployment, Organizational Structure, Scalability, Solution Architecture, Regulation and Legal Compliance
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Migration, Database Management, Relational Databases, Google Cloud Platform, Database Architecture and Administration, Databases, Data Store, Dataflow, Query Languages, Database Design, Cloud Applications, Scalability, Transaction Processing
Intermediate · Course · 1 - 3 Months