Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication

Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Social Media Management, Facebook, Policy Analysis, Data Ethics, Leadership, Information Privacy, Stakeholder Analysis

Skills you'll gain: Human Development, Psychology, Mental Health Diseases and Disorders, Child Development, Human Learning, Stress Management, Scientific Methods

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Cloud Management, Cloud Computing, Cloud Services, Cost Management, Cloud Infrastructure, Budget Management, Cross-Functional Collaboration, Expense Management, Billing, Financial Analysis, Accountability, Resource Utilization

Skills you'll gain: Version Control, Test Script Development, Continuous Integration, Test Tools, Testability, Automation, Scripting, Maintainability, Hypertext Markup Language (HTML), Development Environment, Integrated Development Environments, Debugging, Software Design Patterns

Skills you'll gain: Amazon Web Services, Amazon S3, Technical Communication

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Organizational Skills, Scheduling, Google Sheets, Project Management Software, Spreadsheet Software, Social Media Marketing, Social Media Strategy, Content Management

Skills you'll gain: Risk Analysis, Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Cyber Threat Intelligence, Threat Modeling, Cyber Security Strategy, Governance, Threat Management, Enterprise Risk Management (ERM), Continuous Monitoring, Cybersecurity, Governance Risk Management and Compliance, Strategic Decision-Making, Risk Mitigation, Insurance, Risk Modeling, Compliance Management

Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Web Applications, Javascript, Web Development, Node.JS, Security Controls, Web Servers, Hypertext Markup Language (HTML), Java Programming

Skills you'll gain: SQL, Oracle Databases, Database Design, Relational Databases, Database Management, Databases, Query Languages, Data Modeling

Skills you'll gain: Extensible Markup Language (XML), Natural Language Processing, Language Interpretation, Translation, and Studies, Multilingualism, Unstructured Data, Document Management, Data Quality, Machine Learning Methods