IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Berklee
Skills you'll gain: File Management, Musical Composition, Music Performance, Music, Media Production, Performing Arts, Music Theory, Post-Production, Instrumental Music, Collaborative Software, Digital Signal Processing, Electronic Media, Automation, Editing, Design Software, Computer Hardware, Patch Management, Creativity, System Requirements
Intermediate · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Prometheus (Software), Kubernetes, System Monitoring, Grafana, Devops Tools, Scalability, Cloud-Native Computing, Performance Tuning, Site Reliability Engineering, Continuous Monitoring, CI/CD, Service Level, Query Languages, Systems Integration, Data Storage Technologies, Data Visualization, Security Testing, Incident Response, Verification And Validation, Code Reusability
Intermediate · Course · 3 - 6 Months

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Storytelling, Software Development, Testability
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Talent Recruitment, Workforce Planning, Recruitment Strategies, Employee Onboarding, Recruitment, Employee Engagement, Human Resources Management and Planning, Talent Acquisition, Human Resources, Workforce Management, New Hire Orientations, Forecasting, Drive Engagement, Talent Sourcing, People Analytics, Law, Regulation, and Compliance, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, English Language, Language Learning, Writing
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Science and Research, Data Processing, Data Analysis, Computer Science, Correlation Analysis, Biotechnology, Statistical Analysis, Computational Thinking, Life Sciences, Probability & Statistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Statistical Inference, Portfolio Risk, Statistical Methods, Pandas (Python Package), Statistical Hypothesis Testing, Probability & Statistics, Risk Analysis, Statistics, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Risk Management, Feature Engineering, Regression Analysis, Financial Analysis, Jupyter, Financial Market, Python Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Storage, Regulatory Compliance
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Data Storytelling, People Analytics, Data Presentation, Employee Relations, Human Resource Strategy, Human Resource Management, Performance Metric, Data Strategy, Employee Training, Dashboard, Business Metrics, Employee Engagement, Business Analysis, Employee Retention, Data Analysis, Training and Development, Compensation and Benefits, Compensation Strategy, Talent Recruitment, Mental Health
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Linux Administration, Red Hat Enterprise Linux, Package and Software Management, Operating System Administration, Linux, Linux Servers, User Accounts, Systems Administration, Unix, User Provisioning, File Systems, Linux Commands, Identity and Access Management, Unix Commands, Operating Systems, Unix Shell, Command-Line Interface, Authorization (Computing), IT Infrastructure, System Monitoring
Intermediate · Course · 1 - 4 Weeks