IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, Amazon CloudWatch, Cloud Storage, Real Time Data, AWS Identity and Access Management (IAM), Data Storage, Database Management Systems, Data Management, Data Infrastructure, Cloud Security, Encryption, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Wireless Networks, Network Security, Network Protocols, TCP/IP, Network Infrastructure, Computer Networking, Network Routing, Network Routers, Network Monitoring, Cloud Computing, Command-Line Interface, Firewall, Network Performance Management, Network Switches
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Predictive Modeling, Machine Learning, Machine Learning Algorithms, Amazon Web Services, Regression Analysis, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Splunk, Dashboard, Ad Hoc Reporting, Data Visualization Software, Event Monitoring, Security Information and Event Management (SIEM), Statistical Analysis, Software Installation, Analytics, Data Analysis, Anomaly Detection, Big Data, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
Intermediate · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Human Capital, Stakeholder Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Social Impact, Business Valuation, Stakeholder Communications, Sustainability Reporting, Business Transformation, Risk Management, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Disciplinary Procedures, Compliance Management, Conflict Management, Diversity Training, Behavior Management, Diversity and Inclusion, De-escalation Techniques, Compliance Training, Empathy, Constructive Feedback, People Management, Employee Training, Investigation, Human Resource Policies, Accountability, Law, Regulation, and Compliance, Labor Law
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Metasploit, Open Web Application Security Project (OWASP), Network Protocols, Vulnerability Assessments, Cyber Security Assessment, Exploitation techniques, Brute-force attacks, Windows PowerShell, Active Directory, Network Security, Network Analysis, Microsoft Windows, Wireless Networks, Scripting, Virtual Environment
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Performance Management, Teamwork, Collaboration, Team Leadership, Team Management, Recognizing Others, Peer Review, Employee Engagement, Performance Management, Professional Development, Coaching, Positivity, Self-Awareness, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Unix Commands, Command-Line Interface, Graphical Tools, File Management, Software Development Tools, System Configuration, Computer Programming Tools, Development Environment, Configuration Management
Intermediate · Course · 1 - 3 Months