IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Hardware Architecture, Computer Hardware, Computer Engineering, Computer Science, Computer Systems, Microarchitecture, Computational Logic, System Programming, Computer Programming, Systems Design, System Design and Implementation, Other Programming Languages, Technical Design, Software Design, Memory Management, Program Development, Data Storage
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Emergency Response, Crisis Intervention, Sustainable Development, Political Sciences, Public Policies, Social Justice, Public Safety and National Security, Governance, Advocacy, Policy Analysis, World History
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Stress First Aid, Mental Health Diseases and Disorders, Emergency Response, Rehabilitation, First Aid, Trauma Care, Patient Communication, Mental and Behavioral Health, Patient Education and Support, Family Support, Education and Training, Working With Children
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Infrastructure as Code (IaC), Azure Active Directory, Microsoft Azure, Identity and Access Management, Role-Based Access Control (RBAC), Active Directory, Enterprise Architecture, User Provisioning, IT Management, User Accounts, Authorization (Computing), Cloud Deployment, Authentications, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Peer Review, Planning, Ability To Meet Deadlines, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Mental Concentration, Creativity
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Pharmaceuticals, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

Skills you'll gain: Systems Architecture, Software Architecture, Information Technology Architecture, Enterprise Modeling, Data Architecture, Service Oriented Architecture, Web Services, Systems Design, System Design and Implementation, Software Design, Systems Analysis, Interoperability, Business Systems, Object Oriented Design, Restful API, Engineering Software, Information Systems, Application Programming Interface (API), API Design, IT Automation
Intermediate · Course · 1 - 3 Months
Stanford Online
Skills you'll gain: Organizational Structure, Social Network Analysis, Decision Making, Organizational Leadership, Organizational Development, Organizational Change, Organizational Effectiveness, Strategic Decision-Making, Social Sciences, Culture, Sociology, Resource Management, Case Studies, Knowledge Transfer, Coordination, Influencing
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: DevSecOps, Infrastructure Security, Cyber Governance, Zero Trust Network Access, Threat Detection, Security Engineering, IT Security Architecture, Threat Modeling, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Enterprise Architecture, Cloud Infrastructure, Application Security, Network Security, Identity and Access Management, Cyber Security Policies, Governance Risk Management and Compliance, Risk Analysis, Role-Based Access Control (RBAC)
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Google Docs, Cloud Storage, File Management, Presentations, Microsoft PowerPoint, Data Visualization, Google Workspace, Spreadsheet Software, Google Sheets, Data Presentation, Excel Formulas, Data Entry, Productivity Software, Microsoft Office, Multimedia, Microsoft Excel, Microsoft Word, Collaborative Software, Project Documentation, Editing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Technical Support and Services, Computer Security Awareness Training, Network Security, Data Security, Cyber Security Policies, Information Assurance
Beginner · Course · 1 - 4 Weeks