IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Data Cleansing, Data Validation, Spreadsheet Software, Data Quality, Data Manipulation, Data Analysis, Data Analysis Software
Intermediate · Project · Less Than 2 Hours

Sungkyunkwan University
Skills you'll gain: Regression Analysis, Predictive Analytics, Predictive Modeling, Investment Management, Risk Analysis, Investments, R Programming, Machine Learning, Statistical Analysis, Financial Analysis, Logistic Regression, Financial Data, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Linux Administration, Systems Administration, Software Installation, System Monitoring, Data Storage Technologies, Data Security, Event Monitoring, Command-Line Interface, Configuration Management, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Metasploit, Open Web Application Security Project (OWASP), Network Protocols, Vulnerability Assessments, Cyber Security Assessment, Exploitation techniques, Brute-force attacks, Windows PowerShell, Active Directory, Network Security, Network Analysis, Microsoft Windows, Wireless Networks, Scripting, Virtual Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, Multi-Factor Authentication, System Monitoring, Cloud Storage, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Budget Management, Budgeting, Financial Data, Financial Reporting, Accounting and Finance Software, Financial Forecasting, Consolidation, Financial Management, Management Reporting, Forecasting, Financial Analysis, Performance Measurement, Financial Planning, Dashboard, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Threat Modeling, IT Security Architecture, Network Security, Internet Of Things, Identity and Access Management, Encryption, Security Engineering, Information Systems Security, Cybersecurity, Security Controls, Threat Management, Cloud Security, Vulnerability Assessments, Threat Detection, Cloud Solutions, Systems Architecture, Cryptography
Intermediate · Course · 1 - 4 Weeks