IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, AI Enablement, Responsible AI, AI Security, Decision Making, Accountability, Data Security
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, Lifelong Learning, AI Enablement, Human Learning, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence, Student-Centred Learning, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Development Environment, Performance Tuning, Scalability, Encryption, Data Transformation
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Telecommuting, Student Engagement, Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Instructional Design, Organizational Skills, Active Listening, Empathy, Communication, Collaboration, Driving engagement, Relationship Building, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Financial Data, Financial Analysis, Data-Driven Decision-Making, Financial Statements, Text Mining, Market Intelligence, Trend Analysis, Investment Management, Financial Market, Artificial Intelligence, Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Program Development, Debugging, Python Programming, Computer Programming, Pseudocode, Game Design, Interactive Design, Design and Product, Creative Design, Computer Science
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Process Optimization, Process Improvement, Innovation, Workforce Development, Digital Transformation, Technology Strategies, Manufacturing Operations, Workforce Management, Budget Management, Emerging Technologies, Organizational Change, Regulatory Requirements, Supply Chain Management, Change Management, Compliance Management, Infrastructure Architecture, Data Security
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Product Management, Cross-Functional Collaboration, Product Roadmaps, Product Strategy, Product Lifecycle Management, Product Development, Analysis, Stakeholder Management, Decision Making, Innovation, Market Analysis, Agile Methodology, Key Performance Indicators (KPIs), Prioritization
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Linux Commands, Linux Administration, Linux, Cybersecurity, Serverless Computing, Cloud Computing Architecture, Operating System Administration, Cloud Computing, Information Systems Security, Open Source Technology, Information Technology, DevOps, Git (Version Control System), Servers, Public Key Infrastructure
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: digital literacy, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Scatter Plots, Embeddings, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours