IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Workflow Management, Email Automation, Prompt Engineering, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Integration, Apache Kafka, Restful API, Data Infrastructure, Enterprise Security, Data Pipelines, Relational Databases, Databases, Real Time Data, Database Systems, Authentications
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Bayesian Network, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Machine Learning Algorithms
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Version Control, Matplotlib, Devops Tools, Plotly, DevOps, Agile Methodology, Web Development, Data Ethics, Flask (Web Framework), Data Visualization, Scripting, GitHub, Debugging, Data Analysis, Automation, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: AI Security, Responsible AI, Business Ethics, Data Ethics, Ethical Standards And Conduct, Information Privacy, Personally Identifiable Information, Business Leadership, Compliance Training, Artificial Intelligence, Accountability, Business, Governance, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Data Quality, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Analysis, Predictive Analytics, Case Studies, Statistical Visualization, Statistical Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Reporting, Bookkeeping, Ledgers (Accounting), Accounting, Workflow Management, Accounting Records, Accounting Software, Small Business Accounting, Inventory Management, Financial Accounting, Inventory Management System, Process Optimization, Inventory Control Systems, Accounts Payable and Receivable, Balance Sheet, Invoicing, Cash Control, Billing & Invoicing, Expense Management, Vendor Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Keras (Neural Network Library), Technical Documentation, Artificial Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Data Analysis, Applied Machine Learning, Network Architecture, Supervised Learning
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Retention, Sales Strategy, Upselling, Customer Acquisition Management, Revenue Management, Telecommuting, Growth Strategies, Entrepreneurship, Search Engine Optimization, Self-Starter, Copywriting, Branding
Mixed · Course · 1 - 3 Months