IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Tableau Software, Data Presentation, Data Storytelling, Interactive Data Visualization, Dashboard, Data Visualization Software, Data Analysis, Analytics, Data-Driven Decision-Making, Trend Analysis, Data Integration, Data Management, Geospatial Mapping
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Network Troubleshooting, Data Integration, Scripting, Software Installation, System Monitoring, Data Pipelines, Network Monitoring, Secure Coding, System Configuration, Load Balancing, Configuration Management, System Implementation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Modeling, Data Analysis Expressions (DAX), Power BI, Performance Improvement, Performance Tuning, Data Architecture, Performance Measurement, Dashboard, Performance Analysis, Scalability, Microsoft SQL Servers, Microsoft Azure, Business Intelligence, Data Transformation, Performance Management, User Interface and User Experience (UI/UX) Design, Data Storage
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Transformation, Interactive Data Visualization, Pandas (Python Package), Statistical Reporting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Incident Response, Responsible AI, Cyber Threat Intelligence, Vulnerability Management, Data Ethics, Vulnerability Assessments, Security Awareness, Cybersecurity, Threat Modeling, Cyber Security Strategy, Threat Detection, Scripting, Automation, Artificial Intelligence, Information Privacy, Technical Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, Vector Databases, Embeddings, Generative AI, LLM Application, Retrieval-Augmented Generation, Natural Language Processing, AI Security, Application Design, Prompt Engineering, Python Programming, Model Evaluation, Data Modeling, Artificial Intelligence, Metadata Management, MongoDB
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Workflow Management, Email Automation, Prompt Engineering, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Integration, Apache Kafka, Restful API, Data Infrastructure, Enterprise Security, Data Pipelines, Relational Databases, Databases, Real Time Data, Database Systems, Authentications
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Bayesian Network, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Machine Learning Algorithms
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Version Control, Matplotlib, Devops Tools, Plotly, DevOps, Agile Methodology, Web Development, Data Ethics, Flask (Web Framework), Data Visualization, Scripting, GitHub, Debugging, Data Analysis, Automation, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months