IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dashboard, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Data Analysis Software, Digital Publishing, Key Performance Indicators (KPIs), Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Model Context Protocol, AI Workflows, Tool Calling, Anthropic Claude, Real Time Data, Debugging, AI Security, Artificial Intelligence and Machine Learning (AI/ML), Servers, Artificial Intelligence, Middleware, Data Access, Server Side, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Executive Presence, Leadership, Interpersonal Communications, Business Leadership, Business Communication, Communication Strategies, Influencing, Trustworthiness
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Engineering Drawings, Construction, Design Specifications, Mechanical Drawings, Submittals (Construction), Building Codes, Coordination, Plumbing, Structural Engineering, Electrical Systems
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Ubuntu, Linux, Package and Software Management, Software Installation, Open Source Technology, Computing Platforms, Operating Systems, Desktop Support
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Data Ethics, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, ChatGPT, Productivity Software, Prompt Engineering, Developing Training Materials, Learning Management Systems, Innovation, Case Studies, Automation
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Team Leadership, Recognizing Others, Team Building, Team Management, Self-Awareness, Personal Development, Professional Development, Employee Engagement, Communication Strategies, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Troubleshooting, Computer Networking, Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Scalability
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Virtual Networking, Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Structures, C++ (Programming Language), C and C++, Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Private Networks (VPN), Linux Servers, Ubuntu, Network Troubleshooting, Authentications, Remote Access Systems, Encryption, Network Security, Linux, Network Monitoring, Network Performance Management, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours