IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Supervised Learning, Machine Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Learning Management Systems, Digital pedagogy, Artificial Intelligence, AI Enablement, Data Mining, Learning Theory, Human Computer Interaction, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Advertising Campaigns, Social Media Campaigns, Lead Generation, Social Media, Social Media Marketing, Paid media, Digital Advertising, Campaign Management, Advertising, Driving engagement
Intermediate · Guided Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Social Justice, Workplace inclusivity, Cultural Diversity, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Social Impact, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Policy Development, Law, Regulation, and Compliance, Organizational Effectiveness, Program Evaluation, Accountability, Coordination
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Collaboration, Sustainable Development, Decision Making, Business Transformation, Environmental Issue, Social Impact, Socioeconomics, Systems Thinking, Sustainable Business, Economics, Policy, and Social Studies, Adaptability, Community Development, Cultural Diversity, Governance
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Data Analysis Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Workflows, Embeddings, Large Language Modeling, Graph Theory, Query Languages, Data Visualization Software, Development Environment
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Vocabulary, Grammar, Oral Comprehension, Language Competency, Literacy, English Language, Language Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring
Advanced · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Molecular Biology, Laboratory Research, Bioinformatics, Data Literacy, Science and Research, Data Analysis, Spatial Data Analysis, Scientific Methods, Data Processing, Quantitative Research, Informatics, Biology, Data Collection
Intermediate · Course · 1 - 3 Months