Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Coursera
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

University of Huddersfield
Skills you'll gain: Leadership Studies, Leadership Development, Organizational Leadership, Leadership, Leadership and Management, Initiative and Leadership, Management Training And Development, Strategic Leadership, Influencing, Team Leadership, Business Leadership, Personal Development, People Management, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Model Evaluation, Data Analysis, Data Transformation, Regression Analysis, Data Visualization, Data Manipulation, R Programming, Predictive Analytics, Statistical Analysis, Statistical Modeling, Data Science, Data Cleansing, Data Preprocessing, Forecasting, Data Import/Export, Performance Tuning
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Accounting, Income Statement, Accounting, Financial Analysis, Balance Sheet, Profit and Loss (P&L) Management, Working Capital
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours
Georgia Institute of Technology
Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation
Mixed · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Electronics Engineering, Electronics, Telecommunications, Electronic Systems, Electronic Components, Hardware Design, Communication Systems, Wireless Networks, Electronic Hardware, Simulation and Simulation Software, Simulations, Laboratory Experience
Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Intellectual Property, Statistical Analysis, Keyword Research, Analysis, Competitive Intelligence, Market Research, Technical Standard, Law, Regulation, and Compliance, Data Analysis, Innovation, Databases
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Climate Change Mitigation, Risk Management, Climate Change Adaptation, Mitigation, Business Risk Management, Risk Analysis, Environmental Issue, Environment, Corporate Sustainability, Environmental Resource Management, Persuasive Communication, Media and Communications, Environmental Policy, Social Sciences, Social Impact, Community Development, Adaptability, Scientific Methods, Action Oriented, Vulnerability
Beginner · Specialization · 1 - 3 Months