Skills you'll gain: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Usability, Human Computer Interaction, Authentications, Security Engineering, Usability Testing, Interaction Design, Human Factors, Information Privacy, Cybersecurity, Personally Identifiable Information, User Interface (UI) Design, Multi-Factor Authentication, User Centered Design, Design

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability

Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Infrastructure, Application Deployment, Kubernetes, Cloud Computing, Cloud Platforms, Public Cloud, Identity and Access Management, Cloud Security, Network Administration, Cloud Storage, Devops Tools, Virtual Machines, System Monitoring, Containerization, Application Performance Management, Virtual Networking, Firewall

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Encryption, Malware Protection, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security Awareness Training, Cybersecurity, Cyber Attacks, Identity and Access Management, Security Awareness, Security Controls, Data Security, Personally Identifiable Information, User Accounts, Information Systems Security, Human Factors (Security), Email Security, Cyber Risk, Information Privacy

Skills you'll gain: Application Security, Network Security, Information Systems Security, Cloud Security, Cybersecurity, System Monitoring, Internet Of Things, Network Monitoring, Cyber Attacks, Mobile Security, Cryptography, Information Privacy, Authorization (Computing), Wireless Networks, Authentications, Data Storage, Patch Management, Operating Systems, Cloud Services, Cloud Platforms

Skills you'll gain: Cloud Security, Open Web Application Security Project (OWASP), Data Governance, Data Management, Data Security, Cloud API, Secure Coding, Application Security, DevSecOps, Cloud Applications, Key Management, Encryption, Personally Identifiable Information, Information Privacy, General Data Protection Regulation (GDPR), OAuth, Cloud Storage, Application Programming Interface (API), Threat Modeling, Data Encryption Standard

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery

Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications