IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: AI Enablement, Prompt Engineering, OpenAI API, AI Orchestration, AI Workflows, Artificial Intelligence, Automation, Operational Analysis, IT Management, Configuration Management, Quality Assurance, Model Evaluation, Productivity
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Applied Mathematics, Data Preprocessing, Unsupervised Learning, Feature Engineering, Machine Learning Algorithms, Jupyter, Advanced Mathematics, Statistics, Artificial Neural Networks, Algorithms, Mathematical Modeling, Python Programming, Derivatives
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Interactive Data Visualization, Data Storytelling, Data Visualization, Dashboard, Business Intelligence, Business Intelligence Software, Data Visualization Software, Data-Driven Decision-Making, Customer Analysis, Data Modeling, Data Analysis, Data Integration, Advanced Analytics, Spatial Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Transformation, Decision Support Systems, Collaborative Software, Data Validation
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Process Mapping, Process Analysis, Business Analysis, Data Storytelling, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Process Design, Business Requirements, Systems Design, Stakeholder Management, Communication Planning, Test Planning, Information Technology, Business Process Modeling, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: AI Enablement, Software Documentation, Scenario Testing, Technical Documentation, Document Management, Artificial Intelligence, AI Workflows, Collaborative Software, User Acceptance Testing (UAT), Document Control, Content Development and Management, Content Management, Digital Content
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Automation, CI/CD, Maintainability, Scalability
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Storage, Data Architecture, Cloud Computing Architecture, API Gateway, Software Architecture
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Annual Reports, Innovation, Process Design, Business Modeling, Entrepreneurship, Philanthropy, Leadership Development, Strategic Leadership, Corporate Sustainability, Professional Development, Business Ethics, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Research Methodologies, Ethical Standards And Conduct
Mixed · Course · 3 - 6 Months