IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, General Networking, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Cloud Technologies, Network Infrastructure, Hardening, Network Performance Management, Authentications
★ 4.5 (19) · Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Decision Intelligence, Business Operations, Risk Analysis, AI literacy, Generative AI, AI Product Strategy, Socioeconomics, Environment Health And Safety, Safety Assurance, Social Sciences, Environmental Issue, Governance, Accountability, Leadership and Management
★ 4.8 (66) · Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Electrical Engineering, electromagnetics, Physics, Engineering Calculations, Electrical Systems, Mathematical Modeling, Problem Solving, Applied Mathematics, Electronic Components, Calculus, Electronics, Differential Equations, Integral Calculus, Trigonometry
★ 4.8 (51) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Security Testing, Hardening, Brute-force attacks, IT Automation, Scripting Languages, Business Logic, Cloud Security, Network Analysis, Programming Principles, API Testing, General Data Protection Regulation (GDPR), Cloud Computing, Wireless Networks, Data Persistence, Application Programming Interface (API), Data Security
★ 4.7 (22) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Performance Review, Employee Surveys, Employee Performance Management, Meeting Facilitation, Performance Appraisal, Rapport Building, Constructive Feedback, Team Building, User Feedback, Employee Coaching, Team Performance Management, Goal Setting, Team Collaboration, Collaboration, Team Management, Discussion Facilitation, Team Leadership, Leadership and Management, Strategic Leadership, Leadership Development
★ 4.6 (82) · Beginner · Guided Project · Less Than 2 Hours

STARWEAVER
Skills you'll gain: High Voltage, Power Electronics, Electronic Systems, Electrical Systems, Energy and Utilities, Control Systems, Test Equipment, Electric Power Systems, Hardware Troubleshooting, Sustainable Technologies, Failure Analysis, Test Tools
★ 4.7 (23) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Data Ethics, Education Software and Technology, ChatGPT, AI literacy, LLM Application, Digital pedagogy, Prompt Engineering, AI Integrations, Information Privacy, Emerging Technologies
★ 4.9 (41) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Survey Creation, Innovation, Strategic Thinking, Simulations, Forecasting, Contingency Planning, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Project Planning, Organizational Change, Organizational Strategy
★ 4.1 (18) · Intermediate · Specialization · 3 - 6 Months

Association of International Certified Professional Accountants
Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Automation, Business Requirements, Requirements Analysis, Process Mapping, Process Analysis, Performance Measurement, Business Metrics, Value Propositions, Process Improvement, Project Scoping, Digital Transformation
★ 4.1 (95) · Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Crisis Management, Organizational Leadership, Leadership Development, Leadership Studies, Leadership, Strategic Leadership, Team Leadership, Management Training And Development, Leadership and Management, Dealing With Ambiguity, Professional Development, Decision Making, Relationship Building, Adaptability, Personal Attributes
★ 4.6 (45) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Application Deployment, Google App Engine, Microservices, Cloud Infrastructure, Cloud Security, CI/CD, Network Architecture, Google Cloud Platform, Site Reliability Engineering, Service Level, Cloud Computing Architecture, Continuous Deployment, IT Security Architecture, Cloud Storage, DevOps, Kubernetes, Network Planning And Design, Cloud Computing, Service Design
★ 4.8 (144) · Advanced · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Small Business Accounting, Tax Management, Policy Development, Fiscal Management, Parent Communication, Contract Management, Program Standards, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing, Tax Compliance
★ 4.9 (20) · Beginner · Course · 1 - 3 Months