IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, User Provisioning, Security Management, Role-Based Access Control (RBAC), Virtual Networking, Kubernetes, Single Sign-On (SSO), User Accounts, Data Security, Data Access, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Troubleshooting, Computer Networking, Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Scalability
Beginner · Course · 3 - 6 Months

Skills you'll gain: Marketing Budgets, Social Media Content, Social Media Campaigns, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Marketing Materials, Marketing, Graphic Design, Photo Editing
Intermediate · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Technical Communication, Data Presentation, R Programming, Statistical Analysis, Statistical Modeling, Data Analysis, Time Series Analysis and Forecasting, Statistical Inference, Sampling (Statistics), Model Evaluation, Probability Distribution
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Legal Technology, Legal Research, Anthropic Claude, Generative AI, ChatGPT, Legal Writing, Responsible AI, AI Workflows, Prompt Engineering, Case Law, Human Factors
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, Culture, Social Studies, International Relations, World History, Diversity Awareness, Economic Development, Socioeconomics, Cultural Diversity, Social Justice, Global Marketing, Business Economics, Demography, Social Sciences, Sociology, Market Opportunities, Public History, Economics, Political Sciences
Beginner · Specialization · 3 - 6 Months

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding, Data Collection, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Collaborative Software, Microsoft Teams, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Data Centers, Ansible, Open Shortest Path First (OSPF), Network Switches, Computing Platforms, Virtual Networking, Virtual Local Area Network (VLAN), Network Infrastructure, Network Engineering, Border Gateway Protocol, Infrastructure Security, Network Monitoring, Data Storage Technologies, Automation, Event Monitoring, Configuration Management
Intermediate · Course · 1 - 3 Months