IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment, Context Management
★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

STARWEAVER
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Case Studies, Workflow Management, Process Mapping, Initiative and Leadership, Business Workflow Analysis, Process Optimization, Business Leadership, Quality Improvement, Innovation, Automation, Analysis
★ 4.5 (21) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process
★ 4.1 (49) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Decision Support Systems, Database Design, Relational Databases, Database Management, Database Theory, Database Systems, Database Development, Database Management Systems, SQL, Descriptive Statistics, Database Architecture and Administration, Statistics, Statistical Reporting, Statistical Analysis, Business Intelligence, Microsoft Excel, Data Processing, Extract, Transform, Load, Business Analytics, Data Manipulation
★ 4.5 (103) · Beginner · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: AI Enablement, Model Evaluation, AI literacy, Artificial Intelligence, AI Integrations, AI Workflows, Prompt Engineering, Generative AI
★ 4.6 (173) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Communication Strategies, Leadership, Strategic Communication, Communication
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Facebook, Digital Advertising, Graphic Design, Marketing Design, Marketing Materials, Online Advertising, Social Media Content, Social Media Marketing, Advertising, Social Media, Digital Marketing Tools, Dashboard, Marketing, User Accounts, Business
★ 4.7 (34) · Beginner · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Financial Systems, Digital Assets, Supply And Demand, Financial Regulations, Portfolio Risk, Financial Regulation, Banking, Return On Investment, Blockchain
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Development Environment, Computer Programming, Microsoft Visual Studio, Computer Programming Tools, Integrated Development Environments, Programming Principles, Apple Xcode, Software Installation, Performance Tuning, Debugging
★ 4.2 (26) · Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Civil Engineering, Engineering Calculations, Engineering Analysis, Construction, Materials science, Mechanics, Engineering Design Process, Design
★ 4.8 (40) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Team Management, Virtual Teams, Meeting Facilitation, Communication, Events and Conferences, Inbound Calls, Outbound Calls, Data Sharing, File Management
★ 4.9 (78) · Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Java, Java Programming, Agentic systems, Agentic Workflows, AI Workflows, Generative AI, LLM Application, Tool Calling, OpenAI API, Application Development, Prompt Engineering, Large Language Modeling, Memory Management
★ 4.2 (25) · Beginner · Course · 1 - 3 Months