IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Università Bocconi
Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Investments, Contract Management, Risk Analysis, Finance, Corporate Finance, Risk Management, Sustainable Development, Economics, Public Policies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Analysis, Project Management Software, Project Design, Program Development, Process Flow Diagrams, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Gemini, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Python Programming, Data Preprocessing, Customer Relationship Management, Google Cloud Platform, Data Visualization Software, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: File Management, Document Management, Microsoft Power Automate/Flow, Email Automation, Version Control, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: AI Enablement, AI Workflows, Law, Regulation, and Compliance
Intermediate · Course · 3 - 6 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Chain Management, Supply Chain Systems, Business Transformation, Emerging Technologies, Logistics Management, Internet Of Things, Business Process Automation, Digital Transformation, Asset Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Compliance Management, AI Enablement, Risk Mitigation, OpenAI, Mitigation, Ethical Standards And Conduct, Model Evaluation, Auditing, Risk Management Framework, Governance
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Project Schedules, Change Control, Contract Management, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Project Documentation, Communication Planning, Project Planning, Safety Assurance, Cost Control, Arbitration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks