IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Policy Analysis, Business, New Business Development, Budgeting, Innovation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Social Justice, Workplace inclusivity, Cultural Diversity, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months
Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Responsible AI, Data Ethics, Generative Adversarial Networks (GANs), Agentic systems, AI Security, Discussion Facilitation, Business Ethics, Embeddings, Regulatory Compliance, Case Studies, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SAS (Software), AI Workflows, Analytics, Machine Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Collaborative Software, Large Language Modeling, Data Preprocessing, Data Validation, Data Cleansing, Natural Language Processing, Verification And Validation, Transfer Learning, Data Quality, AI Workflows, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: IT Security Architecture, Program Development, Security Engineering, Security Testing, Operating Systems, Cloud Security, Computer Security, Security Requirements Analysis, Security Controls, Virtualization, Infrastructure Security, Information Systems Security, Identity and Access Management, Virtual Machines
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Compliance, Record Keeping, Accounting, Records Management, Document Control, Tax Management, Performance Reporting, Regulatory Compliance, Reconciliation, Performance Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, AI Security, Human Centered Design, Data Ethics, Model Evaluation, Artificial Intelligence, AWS SageMaker
Beginner · Course · 1 - 4 Weeks